Post Job Free

Resume

Sign in

Store Manager Customer Service

Location:
Lansdowne, PA
Posted:
July 16, 2023

Contact this candidate

Resume:

Alexander Fuentes

Clifton Heights, PA

adycbn@r.postjobfree.com

+1-215-***-****

Authorized to work in the US for any employer

Work Experience

Owner

Fuentes Electrical Services - Philadelphia, PA

June 2017 to Present

Installing lighting fixtures, outlets, Run new kitchen lines. Rewire residential home. Install and Organize electrical panel. 100 & 200 amp Service entrance, flood lights, Installing fans, dimmers, etc.

Electrician

Blessing Electric - Lansdowne, PA

March 2022 to June 2023

Installing 100 & 200 amp meter sockets, electrical panel services Troubleshoot electrical issues

Installing new lighting and receptacles

Rewire entire residential homes

Customer Service

PGW - Philadelphia, PA

November 2015 to April 2016

Helping customer in applying for LIHEAP

Providing excellent service to each individual customer Title Representative

Cash Point - Wilmington, DE

June 2013 to September 2014

Completed the paper work necessary for customer to be approved for a car title loan

• Inspected cars to determine the loan amount.

• Accurately processed incoming titles daily from dealerships and matched the consignor checks daily to the title and invoice.

• Answered customer inquiries and concerns in person, e-mail, fax or telephone in a professional, customer focused

manner.

• Troubleshoot and resolved problems specific to titles, odometer discrepancies and power of attorney. Retail Store Manager

Dollar General - Philadelphia, PA

October 2012 to June 2013

Recruited, selected and retained qualified employees according to federal and state labor laws and company policies.

• Provided proper training for employees, conducted performance evaluations, identify gaps for appropriate solutions

and/or counseling, up to and including termination.

• Scheduled staff and effectively opened and closed each day.

• Evaluated operating statements to identify business trends including sales, profitability, turn, expense control

opportunities, potential shrink and errors.

• Ordered in-stock targets, reviewed ordering plan, seasonal direction and inventory management issues on a weekly

basis,

• Consistently followed up on Basic Stock Replenishment (BSR)/ cycle counts. Retail Store Manager

Rite Aid Corporation - Philadelphia, PA

November 2007 to April 2012

Oversaw the supervision and evaluation of nearby stores under performing.

• Built a great working environment to serve customers and increase the profit line.

• Supervised 10-30 employees, suggested corrective action to associates while handling the weekly schedule.

• Managed daily store operations such hiring, training, inventory, placement of planograms, price changes, recalls,

markdowns and weekly ad orders.

• Monitored profit and loss to ensure the store met monthly benchmarks. Daily troubleshooting photo machine. Ensuring it is probably working for customers to use. Education

Diploma in Electrician

Brightwood Career - Philadelphia, PA

October 2016 to October 2017

Human Services

University of Phoenix - Work at Home

November 2014 to August 2016

Automotive Sales

National Auto Academy - Philadelphia, PA

2015

High school diploma or GED

Skills

• Microsoft Office

• Spanish bilingual

• Retail Management

• Planograms

• Profit & Loss

• Payroll

• Merchandising

• Store Management Experience

• Sales Management

• Assistant Manager Experience

• Recruiting

• Inventory Control

• Electrical Experience

• Management

• Supervising Experience

• Cash Handling

• Travel (Less than 1 year)

Awards

National Auto Academy

2015

Six week course on auto selling.

Additional Information

To obtain a position in the electrical field where I am able to show and teach specific skills and expertise to others.



Contact this candidate