SBCs aL

FINALIZE RESUME

Ameer N\ cle Ut

ON ies

IBRAHIM DALGAN

SUMMARY

Hardworking, courteous, truthful, disciplined and responsible job seeker with

year of Retail Experience and 10 months of Food Experience in providing

extraordinary customer service, administrating customer transactions, and

s respective industry. Analytical, detail-

Los Angeles, CA 91387

SKILLS

+ Customer Service + Time Management

EDUCATION AND Sail Traine

TRAINING

+ Problem Solving, + Creativity Skils

+ Payment Processing, + Attendance

+ Cash Handling + Teamwork

+ Order Taking + Attention To Detail

+ Product Knowledge + Negotiation

+ Written and Verbal Communication

High Schoo! Diploma

Valencia High School, Valencia,

May 2019

EXPERIENCE

CASHIER

Home Depot Santa Clarita, CA April 2021 ~ Current

+ Operated cash register or POS system to receive payment by cash, check and

credit eae.

+ Accepted cash and credit card payments, issued receipts and provided change.

“ollected payments and provided accurate cl

+ Delivered high level of customer service to patrons using active listening and

‘engagement skills.

Helped customers find specifi products, answered questions and offered product

advice,

Completed daily recovery tasks to keep areas clean and neat for maximum

productivity

+ Worked closely with front-end stall to assist customers

+ Trained new team members in cash register operation, stock procedures and

‘customer services.

+ Preserved appearance of store by arranging and replenishing displays and

merchandise racks.

Answered product questions with up-to-date knowledge of sales and store

promotions.

Leamed roles of ether departments to provide coverage and keep store

‘operational

‘Scanned merchandise using point-of-sale system for accurate purchase toa.

Helped with purchases and signed customers up for rewards program.

iscounted purchases by seanning and redeeming coupons.

‘TEAM MEMBER

Party City Santa Clarita, CA October 2022 - November 2022

+ Developed positive customer relationships through friendly greeting and

excellent service,

+ Addressed customer needs, responding to specific requests.

+ Worked hard to leam required tasks quickly to maximize performance.

Roiated through series of different stations based on team needs.

Built and maintained working relationships with peers and upper management.

Contributed to team safety and productivity by removing safety hazards and

keeping areas neat and well-stocked

+ Looked for ways to go above and beyond job requirements,

+ Improved knowledge and productivity through continuous education and learning

{rom senior team leaders.

+ Stayed informed of company and store updates from leadership.

+ Participated in meetings by sharing concerns and ideas for improvements,

HosT

IHOP Santa Clarita, CA December 2021 - September 2022

+ Offered seating and other special accommodations to customers according to

preferences and dining area volume.

+ Performed walk-through during service to monitor guest satisfaction and advise

serving and bussing stafTof specifie guest needs,

+ Managed daily card and cash transactions, maintaining payment records and

investigating diserepancies

+ Supported serving staf, food runners and bussers to keep dining roor

‘presentable and rendy for guests

+ Responded appropriately to customer complaints, bringing major issues to

attention of manager on duty.

+ Answered phone inquires to schedule and confirm reservations, record takeout

‘orders and respond to service questions.

Built positive relationships with other front-of-house and kitchen sta.

Greoted incoming guests to escort to assigned dining area and present menus.

+ Stayed attentive to server availability and table turnover to quickly seat guests,

+ Managed guest expectations by relaying information reg

and specials.

+ Communicated with servers about new tables, changes in food availability and.

‘customer comments

+ Delivered outstanding service and support From initial interaction to Final

‘departure, maintaining loyal clientele.

+ Took beverage orders and served drinks during peak mealtimes.

AA @ resume-now.com

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