DD Smith

770-***-**** adycax@r.postjobfree.com www.linkedin.com/in/dionnasmith

Talent Acquisition Manager Technical Recruiting Mentor Team Leadership IT Public Heath PROFESSIONAL SUMMARY

• Highly inquisitive and results-focused recruiting professional with more than 12 years of management and leadership experience and an unsurpassed commitment to client service and creative recruitment.

• Demonstrated 15-year track record in successfully locating, identifying, and closing top talent with a special emphasis on hard-to-fill positions in the IT, metaverse/social media, payments/financials, and public health industries.

• Provides a high-touch candidate experience, with a consistent talent pipeline and fast requisition coverage. Accomplishments reflect a commitment to building diverse and inclusive teams.

• Detail oriented with experience handling multiple niche searches and client relationships simultaneously.

• Motivates teams to reach desired individual and corporate objectives. Dedicated to maximizing profits and efficiencies and exceeding customer expectations while creating an atmosphere of exceptional employee morale.

• Superior ability to assemble talented teams and devise effective recruiting strategies, coupled with strong negotiation and problem-solving skills.

Skills: Process Improvement Advanced Sourcing & Recruiting Techniques Candidate & Employee Relations Business Development Diversity Recruiting Metrics Analysis Strategic Planning Coaching Mentoring Training Leadership & Teambuilding Compliance & Reporting Vendor Management Software: FBR Workday Taleo HackerRank Hirevue Vurv UltiPro AIRS (for OFCCP compliance) IQN Broadbean Brassring Webhire Recruiting Workbench EZAccess Microsoft Office Suite EXPERIENCE

META (formerly Facebook), Menlo Park, California 06/2021 – Present Senior Technical Recruiter

• Specialized in recruiting highly skilled User Experience Researchers with expertise in Qualitative, Quantitative, and Mixed-Methods research for industries such as e-commerce/hi-tech, B2B, mobile app, AI & Machine Learning, and strategic/generative user experience. Consistently surpassed annual targets by double to triple, demonstrating exceptional performance and a track record of overachievement.

• Accomplishments:

o Successfully recruited top talent across the US and Canada for various user experience research and scientific research positions for 30+ hiring managers on the Ads & Business Products team (ABP). o Spearheaded an informative recruiting series called Back-to-Basics that included several sessions for the broader UXR recruiting team to drive alignment and more consistency. o Mentored new hires on Odyssey Mentor 6-week program in navigating through Meta, sharing resources and Meta culture, PSC process.

o Decreased feedback timeline on interviews by mentoring & training new recruiting team members on recruiting processes, how to facilitate debriefs, how to conduct interview preps, sell calls, closing, and more. o Chosen by VP, Global Recruiting to participate impactfully in a Process Discovery working session to target and contribute constructive suggestions on issues associated with negative candidate experience during the onboarding process such as start date extensions, background checks & I9 processes. The suggestions were implemented quickly and increased candidate satisfaction. o Maintained Candidate Satisfaction Rate 97% of 90%. Greatly exceeded Diversity & Inclusion goal at 404%. TSYS (TOTAL SYSTEM SERVICES, INC., a GLOBAL PAYMENTS Co.), Alpharetta, GA 07/2012 –06/2021 Senior Technical Recruiter & Sourcer

• Responsible for all aspects of recruiting for various roles across the United States, with primary focus on IT roles such as software engineers, programmers, and more (i.e. DevOps, Kubernetes, Machine Learning, Java, AWS, .Net, UX, Big Data, Oracle, Technical Project, Program & Product Managers, and Director & Executive level staff).

• Accomplishments:

o Successfully managed between 25- 90+ requisitions due to rapid company growth, progress, and reorgs. o Successfully promoted buy-in, managed and provided training for company’s global recruiting tools, vendor systems, and job boards for global recruiting teams (e.g. HireVue, HackerRank, LinkedIn, Indeed, SCOUT, CareerBuilder, Brassring, Broadbean). Supported 20+ hiring managers in the U.S. and India. The Royak Group, Johns Creek, GA 02/2012 – 07/2012 VMS Manager (IT/ERP Recruiting & Account Mgmt) and Recruiting Team Lead

• Recruiting Team Lead and manager for VMS customer accounts and subcontractor partners for various clients, including Capgemini (Coca-Cola Refreshments, Astellas), CGI, Fujitsu, Aflac, and more.

• Accomplishments:

o Successfully and profitably conducted direct and third-party sourcing, recruiting and networking for ERP/SAP and IT positions, including Project Managers, Business Analysts, IT Architects, Network Engineers, Software Engineers, Internet Programmers & Developers, DBAs, QA Testers, ABAP Developers, BASIS administrators, Solution Managers, Business Object Developers, Supply Chain Management, and PeopleSoft Consultants to work on high profile projects throughout the U.S. NORTHROP GRUMMAN INFORMATION SYSTEMS, Atlanta, GA 07/2001 – 01/2012 Talent Acquisition Manager, 2005 – 2012

• Managed the talent acquisition team and staffing function for the NGIS/Public Health Operating Unit, including the $500M+ CITS (Centers for Disease Control Information Technology Support) contract, NCHS, SAMSHA, and SCMS.

• Accomplishments:

o Led, mentored, trained, and coached recruiting team and hiring managers in relationship management and leveraging requisition load, including preparation, readiness, and effective action plans to fill critical positions for emerging health threats (i.e. Anthrax, SARS, Avion Flu, H1N1, Katrina and more) through advanced sourcing techniques. (Software engineers, programmers, project managers, technical writers, data analysts, Biostatisticians, Epidemiologists and more) o Successfully performed direct sourcing and recruiting for high-profile positions, including senior program manager and director-level opportunities and critical positions for potential pandemic outbreaks. o Received a high customer satisfaction rating in staffing, including time-to-fill and qualified candidates for 2 consecutive years by assisting company in going above and beyond customer program goals. o Substantially boosted the overall customer satisfaction for priority customer of critical requisitions through program surges.

o Contributed to the staffing-oriented section for CITSII and CIMS RFPs (Response for Proposals), helping Northrop Grumman to win both contracts.

o Recognized for taking lead in surpassing yearly goal and hiring record number of college hires in 2010. Program Task Manager, 2003 – 2005

• Responsible for leading and managing the hiring process for several disciplines, particularly public health and information technology in support of the National Center for HIV/AIDS, STDS, and TB Prevention including DHAP (Division of HIV/AIDS Prevention) and GAP (Global AIDS Program).

• Accomplishments:

o Effectively managed more than 30 direct reports in a matrix organization of more than 190 staff members. o Reduced attrition rate by consistently repositioning the majority of internal employees each year. Staffing Manager Technical Recruiter, 2001 – 2003 (Started as VOLT contractor 10/2000 – 7/2001)

• Developed and executed recruitment and selection practices in IT and Public Health environments in support of various CDC centers and agencies. Facilitated training and mentoring of junior HR staff members.

• Accomplishments:

o Sourced and recruited on 20-50 active requisitions on average. Coordinated diversity recruitment activities. o Took the lead in building and implementing action plans for filling surge and critical positions for disasters and sudden outbreaks, pandemics, and epidemics. Participated in a 2-day weekend surge effort to fill 70 positions.

EDUCATION & TRAINING

DEKALB TECHNICAL COLLEGE, Atlanta, GA Associate Degree Applied Science Human Resources Management ROBERT MORRIS COLLEGE, Chicago, IL Technical Diploma Computer Systems Specialist SOURCECON ACADEMY Full Life Cycle Recruiting & Sourcing Curriculum Certificate Dec 2020 SOURCECON CONFERENCE 2019 Participated in Sourcing Hackathon RECOGNITION

TSYS Recognition Rewards (above & beyond and outstanding performance) 2012-2019 NG Management Award Program 2010 TAP (Timely Awards Plan for significant & extraordinary accomplishments 2001/2003/2004/2007/2010 TAP (Timely Awards Plan for program development/implementation & product delivery) 2007 TAP (Timely Awards Plan for significant operation improvement, program development/implementation, & increased customer satisfaction) 2005 TRW Special & Star Awards 2000/2001/2002/2003 TRW Systems 2002 Small Business Program Recognition Award Back Pat Award 2003