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Project Manager Customer Service

Location:
San Pablo, CA
Salary:
105,000
Posted:
July 16, 2023

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Resume:

Kiana Williams

***** ********* ***** *** ***, San Pablo CA 94806

adyca9@r.postjobfree.com

707-***-****

HIGHLIGHTS OF QUALIFICATIONS

Over 15 years of affordable housing experience in the roles project manager, compliance manager asset manager and property manager. Tax Credit Certified since 2013. AMHA training in 2019. Fair Housing training annually.

Computer literate in: Advanced Microsoft Office Suite, Advanced Yardi, SharePoint, Workday, BAMS, RMIS (for project bids). QuickBooks, Rent Roll, AMSI, On-site, Smartsheet & Real Page.

•Ambitious and motivated worker who takes initiative and learns new systems quickly

•Outgoing and professional; able to work independently and in a team environment

•Excellent organizational and prioritizing skills; able to quickly resolve problems

•Ability to work well in a busy office, handle a wide variety of tasks and detail oriented

•Takes pride in providing excellent customer service; good written and verbal communication skills

PROFESSIONAL EXPERIENCE

Project Management

Converted apartment homes from conventional to 100% Tax Credit after rehabilitation project for 401 unit apartment homes. Completed lease ups for new units for market rate and affordable apartments. Performed bid comparisons for rehab projects and onsite vendors. Conducted walked units with Investors and assisted in the insulation of Radon Kits.

Ability to read plans and blue prints.

Compliance/Asset Management

5 years Compliance experience 2 year as a Compliance Specialist and 3 years as a Compliance Manager my duties were to approve all move-ins and recertification files. Participated in TCAC Audits, Home Audits, MHSA Audits, Property Management Audits and HUD Audits. I corrected any findings in a timely manner and trained employees. Investor/ Lending reporting, Financial Audits, Buyouts, Commercial Property Leasing, Budgets, Rent Increases, Capital Expenditures, Draws, Conduct Meetings with Other departments and Insurance Claims.

Property Management

Collected rent from tenants, made deposits, worked with the budget and paid the company bills.

Handled eviction process, court proceedings, resident resolution, leasing and monthly reports.

Managed leasing consultants and maintenance staff; ensured that the grounds were maintained

Responsible for walk-through, move-in and move-out processes; monitored common area conditions. Completed the budget process for my property and trained 5 other property managers and support staff.

EMPLOYMENT HISTORY

Compliance/Asset Manager HomeRise San Francisco, CA 5/2020-Present

Property Project Coordinator Fairfield Residential San Pablo, CA 01/2020-5/2020

Community Manager Eden Housing Pinole, CA 03/2018-11/2019

Compliance Manager Alliance Residential Richmond, CA 10/2015-11/2017

Assistant Manager Renoir Staffing Alameda, CA 07/2013-10/2015

EDUCATION

Kaplan University, Ca - Property Management and Accounting



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