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Front Desk Team Members

Location:
Johannesburg, Gauteng, South Africa
Salary:
16000_20000
Posted:
July 18, 2023

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Resume:

SAMANTHA TEIXEIRA

ID: 901**********

PERSONAL INFORMATION

060*******

adyc8g@r.postjobfree.com

** ******* ******** ***

Vanderbijlpark

1911

PROFILE

I am a hardworking individual with a wealth of transferable skills I gained from various stages of my work career. I am committed to building successful systems related to keeping track of projects, their phases as well as setting achievable due dates. I am a reliable and trustworthy individual who is looking for a position to grow and flourish so that I may be able to support my family and myself.

HARD SKILLS

COMPUTER SKILLS

WRITING SKILLS

ANALYTICAL SKILLS

PROJECT MANAGEMENT SKILLS

MULTITASKING SKILLS

ADMINISTRATIVE SKILLS

BUSINESS ETIQUETTE

SYSTEM ADMINISTRATION

SOFT SKILLS

GOAL SETTING

TEAMWORKER

ACTIVE LISTENER

COMMUNICATION SKILLS

EMPATHY

ABILITY TO INFLUENCE

RELATIONSHIP MANAGEMENT

FLEXIBILITY

ADAPTABILITY

DELEGATION

WORK ETHIC

DIVERSITY AND DISABILITY AWARENESS

COLLABORATION

EXPERIENCE

ExcelGrow Group Holdings

2018-Current

My job description includes working through learner portfolios to ensure that they are prepared for each phase of the assessment process.

This also includes assisting the learners in the completion of their portfolios to ensure that have provided all the information needed, providing them with their assessment outcome and arranging and facilitating all the logistics for correction days if needed.

My Key tasks are as follows:

ADMINISTRATION OF THE LEARNER PORTFOLIOS

PRE-ASSESSING (PRE-MARKING OF EACH PORTFOLIO

PREPPING THE PORTFOLIOS FOR INTERNAL MODERATION

PREPPING THE PORTFOLIOS FOR EXTERNAL MODERATION

PROVIDING THE LEARNERS WITH FEEDBACK

UPDATING OF ALL PORTFOLIO SYSTMES TO KEEP TRACK OF EACH ASSESSMENT PHASE

CO-ORDINATION OF EACH ASSESSMENT PHASE TO RELEVANT TEAM MEMBERS ACCORDING TO THEIR SPECIFIC ROLE.

ENSURING THAT EACH TEAM MEMBERS WORK WAS COMPLETED ACCORDING TO THE STANDARD OPERATING PROCEDURES AND APPROVING THEIR COMMISSIONS FOR WORK COMPLETED

CONFIRMING AND SENDING TEAM MEMBERS COMMISSIONS THROUGH TO THE PAYROLL DEPARTMENT ON A MONTHLY BASIS FOR APPROVAL AND PAYMENT.

Fablane Coffee Shop

2018

I was the only floor staff member and it was my responsibility to ensure that the shop was clean in the beginning as well as end of the day. I also had to cater to our walk-in clients as well as the clients of the Spa in which the shop was operating.

My key tasks were as follows:

SETTING UP STORE IN THE MORNING AND ENSURING OUR BREW IS READY BEFORE CUSTOMERS ARRIVE.

TAKING OF CUSTOMER ORDERS AND ENSURING THAT EACH PERSON HAD A PLEASANT EXPERIENCE.

TAKING OF STOCK AND REPORTING TO OWNER FOR WHEN NEW STOCK NEEDS TO BE ORDERED.

CASHING UP AT THE END OF EACH DAY AND ENSURING THAT CASH AND CARD TOTALS BALANCE.

CLEANING OF COFFEE MACHINE.

CLEANING OF TABLES AND CHAIRS.

ASSISTING OUR CHEF ON BUSY DAYS WITH SMALL ORDERS.

AutoZone

2014

As the only cashier it was my responsibility to ensure that I greet each customer welcoming them into the store as well as providing them with a friendly and pleasant cash out service.

My Key Responsibilities were as follows:

WELCOMING CUSTOMERS.

ENSURING SHELVES WERE STOCKED.

RECEIVING PAYMENTS FOR GOODS AND ISSUING RECEIPTS.

CROSS-SELL PRODUCTS AND INTRODUCE ONES.

TRACK TRANSACTIONS AND ENSURE THEY BALANCE AT THE END OF THE DAY

REPORTING ANY DESCRIPENCIES.

MAINTAIN A CLEAN AND TIDY CHECK OUT AREA.

HANDLE MERCHANDISE RETURNS AND EXCHANGES

Bidvest Magnum

2013

This was a temporary position that I filled as the operations managers assistant as well as managing of their fleet and guard equipment.

My key tasks were as follows:

TAKING STOCK OF SECURITY UNIFORMS AND KEEPING TRACK OF CLAIMS FOR NEW UNIFORMS.

CREATING AND SENDING INVOICING FOR CLIENTS ON A MONTHLY BASIS FOR SERVICES RENDERED.

TAKING OF MINUTES IN OPERATION MEETING.

MAINTAINING OPERATIONS MANAGERS DIARY AND APPOINTMENTS.

STOCK TAKE OF ALL STATIONARY

FLEET MANAGEMENT

STOCK TAKE OF GUARD UNIFORMS

ORDERING AND RECEIVING OF STATIONARY AS WELL AS GUARD UNIFORMS

Calandria

2012

I held the position of front desk receptionist.

My Key Tasks were as follows:

GREETING CLIENTS AND WALK INS FROM THE FRONT DESK.

RECEIVING AND TRANSFERRING OF INCOMING CALLS.

RECEIVING AND DELIVERING OF ALL MESSAGES.

MAINTAINING FILING SYSTEM FOR CV’S OF THE LABORERS.

TAKING OF MINUTES FOR WEEKLY MINUTES.

EDUCATION

Carel de Wet High School

2009

ENGLISH

AFRIKAANS

PHYSICAL SCIENCE

ENGINEERING GRAPHICAL DESIGN

INFORMATION TECHNOLOGY

LIFE ORIENTATION

MATHS LIT

Totally Tailored Solutions (Pty) Ltd

2020

Completed and passed a course on Conducting Outcomes-Based Assessment.



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