MANJUSHA.R. PILLAI

Mobile: 916-***-****,

Email: adyc7y@r.postjobfree.com

A result focused professional with an impressive background in managing Front office Business Operations for cost effective solutions and performance

CORE COMPETENCIES

• Answering calls for customers queries and if required transfer them to the relevant department.

• Maintaining records of the staff attendance and also creating reports with regards to this.

• Up to date and proper documentation of the daily schedule regarding the business matters like the sales and receipt.

• Timely follows up with the various departments like Maintenances /Couriers and Resources department for the smooth functioning of the admin department

• Timely intimate the accessories department

• Maintaining Billing records on receivables and payments and timely updating for quick realization

• Creating a report of the daily follow up’s and collections done for the day. ORGANIZATIONAL EXPERIENCE

Worked with Shree Venkateshwara Infrastructure Pvt Ltd from Feb 2021 till March 2023. Designation: -Front Admin.

Blue Capital Advisors Pvt Ltd: Feb 2019 Till Date Feb 2020 Designation: - Front Desk Executive

Role

• Answering calls from customers and helping them with their queries and if required transfer them to the relevant department.

• Maintaining records of the staff attendance and also creating reports with regards to this.

• Timely follows up with the various departments like Maintenances /Couriers for the smooth functioning of the admin department

• Up to date and proper documentation of the daily schedule regarding the business matters like the AMC Car Galaxy: FS-Auto Care From May 2010 to June 2012 Designation: - Front Desk Executive

Role

• Answering calls from customers and helping them with their queries and if required transfer them to the relevant department.

• Maintaining records of the staff attendance and also creating reports with regards to this.

• Up to date and proper documentation of the daily schedule regarding the business matters like the sales and receipt of the new cars.

• Filing and maintenance of the car accessories for the new cars and also keeping track of the sale dockets.

• Timely intimate the accessories department.

City Square Enterprise Pvt Ltd From April 2007 to December 2009 Designation: - Front Desk Executive

Role

• Worked as a Front Office Executive.

• Talking to customers with their general queries and if required transfer them to the relevant department concerned.

• Handling all day to day recording of documentations of the company with regards to the company business. SHREERAM FINANCE: From June 2006 to March 2007

Designation: - Customer Care Executive

Role

• Worked as a Customer Service Executive.

• Talking to customers with their general queries regarding Loans. GE Country wide: From Jan 2006 to May 2006

Designation: - Tele Caller Executive.

Role

• Periodic Follow Up with customers who had outstanding EMI to be paid.

• Assigning the respective field agents to do the collection of payments from the customers.

• Creating a report of the daily follow up’s and collections done for the day EDUCATION

• B. Com from NES Ratnam College of Arts, Science and Commerce, Mumbai Computer Proficiency: - MS Word & Basic Excel.

Personal Details

NAME : MANJUSHA. R. PILLAI

DATE OF BIRTH : 18th November 1975

GENDER : Female

MARITAL STATUS : Married

LANGUAGES KNOWN : English, Hindi, Marathi & Malayalam. ADDRESS : 92/B, Flat No-43,

Pancharatna Chs, Vrindavan Society,

Thane(w)

400601

DECLARATION

I acknowledge that the information given above are true and correct to the best of my Knowledge. Place : Thane

Date : (Manjusha R Pillai)

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