Customer Service High School
Resume:
Jala Fields
adyc38@r.postjobfree.com
Objective
To make use of my interpersonal skills to achieve goals of a company
that focuses on customer satisfaction and customer experience.
Skills
Upselling Customer service
Organizational skill Cash Handling
Management — Computer proficiency
Problem-solving
Education
Thornwood High School
June 2017
High School Diploma
Work Experience
Countryside Nursing and Rehabilitation, Dolton, IL
01/2022 - Present
Activity Aide
¢ Planning and scheduling daily activities for our residents
* Setting up and cleaning up the activity room when necessary
* Transporting the patients from their rooms to the activity location
Engaging the residents to encourage them to participate
Bria of River Oaks, Burnham, IL
01/2019 — 08/2021
Activity Aide
* Planning and scheduling daily activities for our residents
* Setting up and cleaning up the activity room when necessary
* Transporting the patients from their rooms to the activity location
Engaging the residents to encourage them to participate
2 Cute, Orland Park, IL
01/2021— 01/2022
Assistant Manager
* Resolving customer issues to their overall satisfaction.
¢ Maintaining an overall management style that follows company
best practices.
* Hiring, training, and developing new employees.
* Completing tasks assigned by the general manager accurately and
efficiently.
* Overseeing retail inventory.
2 Cute, Calumet City, IL
10/2018 — 02/2019
Sale Associate
* Greeting customers and responding to questions.
* Operating cash registers, managing transactions, and balancing
drawers.
* Achieving established goals, increasing in store sales, suggestive
selling, and sharing product knowledge.
* Introducing promotions and opportunities to customers.
¢ Ensuring high levels of customer satisfaction through excellent
sales service.
Jimmy Jazz, Calumet City, IL
10/2017 — 09/2018
Sale Associate
* Greeting customers and responding to questions.
* Operating cash registers, managing transactions, and balancing
drawers.
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