Front Desk Customer Service
Resume:
Jamie Nash
Hinesville, GA *****
***********@*****.***
To obtain a Position with a dynamic organization that will allow me to use my education, skills, and abilities to the maximum benefit of an employer.
Authorized to work in the US for any employer
Work Experience
Tier 1 Technical Support
Kelly Services
August 2021 to Present
Duties are assisting customers with troubleshooting iOS devices such as iPhones, iPads, apple watches and AirPods. Using multiple systems such as core, teams, and a knowledge base. I also assist customers with any iOS billing issues including iCloud storage or Apple Music subscriptions. Front Desk Receptionist/Child Care
Family Fitness - New Port Richey, FL
October 2017 to June 2018
Check in members, make past due phone calls, answer multi-line phone, manage past due payments on POS system. Organize front desk, print, copy, scan for sales consultants and give tours of gym. Worked in a child care room while parents worked out in the gym. Attended to babies, toddlers, and school age children.
General Merchandise Associate
Harley-Davidson - Port Richey, FL
May 2017 to October 2017
Provide customer service, answer multi-line phone, and work cash wrap. Sales Generalist
Victoria's Secret - Port Richey, FL
May 2016 to June 2017
Run cash wrap, stock and back stock product, handle shipment. Cashier/Barista/Production
Panera Bread - Fredericksburg, VA
October 2014 to March 2017
Server
* Cashier
* Drive-Thru Attendant
* Sandwich Maker
Clerk Typist
O'Donoghue & ODonoghue LLP - Washington, DC
January 2014 to December 2015
Filing to include indexing current and closed files
* Copying
* Typing of documents using Microsoft Word and Excel
* Assisting Legal Admins with workload and special projects Education
General
Community College
2012 to 2013
Skills
• Microsoft office, Microsoft word, excel (3 years)
• Live chat
• Technical Support
• iOS
• Operating Systems
• Desktop Support
Certifications and Licenses
AED Certification
CPR Certification
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