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Customer Service Sales Associate

Location:
Charlotte, NC
Salary:
80000
Posted:
July 16, 2023

Contact this candidate

Resume:

Richaud Gittens

Gastonia, NC *****

adybxk@r.postjobfree.com

+1-336-***-****

Just wanted to start off by saying I am currently and will be in the states for a while. Most of the jobs I’ve had, I have had to leave due my sports background and being a professional athlete overseas for about 4 years.

Have been in professional sales classes before and been to workshops that will allow me to connect with the buyer in an easier more effective way.

Passionate about building relationships to maximize team growth and production. Love working with kids and in team settings/environments as well

Willing to relocate to: Seattle, WA - Boston, MA - Phoenix, AZ Authorized to work in the US for any employer

Work Experience

Renovation Specialist

Chadwell Supply - Charlotte, NC

August 2022 to December 2022

We put people first and treat them the way we want to be treated ourselves. It sounds simple but it makes a huge difference. The company is built on the following core values; these ideals are the foundation of the way we do business:

• Selfless

• Knowledgeable

• Morally Principled

• Highly Motivated

• Hardworking

• Innovative

• Loyal

• Solution Oriented

• Kingdom Minded

Our passion for the multifamily industry and for our customers is also expressed every day in local customer appreciation events, support for our local Apartment Associations, training opportunities through Chadwell University, and in just a simple helping hand from a rep or delivery driver in the field. We love going the extra mile in the communities we serve. Administrative Assistant

South Mountain High School - Phoenix, AZ

January 2021 to May 2021

A receptionist and greet customers or visitors, answer phones, perform data entry, prepare correspondence and other communications, and coordinate schedules. As the Community Assistant, I will provide excellent customer service, enforce community standards, and promote a positive living environment for all students, parents, faculty, and or administrators. YouthCare Counselor

YouthCare - Seattle, WA

October 2019 to February 2020

Supervise and interact with children or teenagers, assisting them in resolving problems and ensuring their physical and emotional needs are being met.

Cashier/Sales Associate

Fred Meyer - Shoreline, WA

May 2019 to August 2019

Assist customers and process sales. Role model and demonstrate the Company’s core values of respect, honesty, integrity, diversity, inclusion and safety of self and others. Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws.

Intern

Arvizu Advertising - Phoenix, AZ

May 2017 to July 2017

Generate new leads for sponsorship and event participation Cultivate relationships with current clients and sponsors Sales Associate

Nike - Tempe, AZ

January 2013 to May 2013

Sold over 500+ pairs of shoes due to the store being apart of the outlet mall. Daily one on one sales presentations and regular multimedia presentations. Implemented customer techniques to solve problems/concerns in order to provide a win-win solution. ㅡ

Education

Master's degree in Business Administration; Financial Management National University - La Jolla, CA

November 2022 to Present

Masters of Nonprofit Leadership in Nonprofit Leadership Seattle University - Seattle, WA

September 2017 to June 2020

Bachelor's in Professional Sales

Weber State University - Ogden, UT

August 2013 to April 2017

Bachelor's in Business Marketing

Weber State University - Ogden, UT

August 2013 to April 2017

Skills

• Leadership Team Captain

• Powerpoint (4 years)

• Documentation (6 years)

• Communications (4 years)

• Community Outreach (5 years)

• Individual / Group Counseling

• Presentation Skills

• Microsoft Office

• Case Management

• Group Therapy

• Child & Family Counseling

• Intake Experience

• Experience with children

• English

• Childcare

• Negotiation

• Accounts receivable

• Revenue cycle management

• Typing

• Social Work

• Behavioral Therapy

• Workday

• Product management

• Salesforce

• Content marketing

• Journalism

• Talent acquisition

• Google Suite

• Communication skills

• Customer service

• Microsoft Excel

• Windows

• Telemarketing

• Enterprise sales

• Research

• Analysis skills

• B2B sales

• Teaching

• Tutoring

• Business development

• Branding

• Analytics

• Public Relations

• CRM Software

• Digital Marketing

• Payroll

• Content Creation

• Content Development

• Email Marketing

• Search Engine Optimization (SEO)

• Blogging

• Cold calling

• Hospitality

• Banking

• Restaurant experience

• ICD-10

• EHR systems

• Google Analytics

• Sales Management

• Social Media Management

• Program Development

• Market Research

• Hand tools

• Power tools

• Electrical experience

• Construction management

• Construction

• Construction inspection

Awards

Awards

NJHSA Award winner 2013

Deans list award recipient 2014-2016

Team captain 2017

Men's Basketball at Weber State University 2014-2017 Black Student Union Leader/Rep at Weber State University 2016-2017 Fellowship of Christian Athletes Camp Leader at Northern Arizona University 2015-2017 Big Sky Basketball Champions-

• Men's Basketball at Weber State University 2014 & 2016

• NCAA Tournament, 1st Round

Men's Basketball at Seattle University

• 2017-2018 Team Captain

Certifications and Licenses

CPR Certification

First Aid Certification

Assessments

Sales skills — Proficient

July 2021

Influencing and negotiating with customers

Full results: Proficient

Basic computer skills — Proficient

July 2022

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Retail customer service — Proficient

November 2022

Responding to customer situations in a retail setting Full results: Proficient

Customer focus & orientation — Proficient

July 2021

Responding to customer situations with sensitivity Full results: Proficient

Call center customer service — Proficient

May 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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