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Production Manager Customer Service

Location:
New Brunswick, NJ
Posted:
July 16, 2023

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MARK SELVARAJ

C: +968-******** E: adybtv@r.postjobfree.com Skype Name: live:.cid.9371f9142f52ddbb A seasoned Production Manager with 25+ years of ongoing experience designing, planning, and delivering high-quality furniture, cabinets, and joinery. Proven experience working with top-notch clients and organizations across India, the Middle East and the US. Exceptionally skilled in planning and executing strategies in achieving production goals. Good verbal and written communication skills and ability to work on a team as well as independently. Proven track record of building a team, managing change, streamlining processes, and driving safety, quality, delivery, and cost improvements.

TECHNICAL COMPETENCIES

MS Office

Production Management

Purchase

Quality Assessment

AutoCAD

3Ds Max

Continuous Improvement

Logistics

Client Service

Market Research

Decision Making

Negotiation Skills

Communication Skills

Team Leadership

Analytical Skills

PROFESSIONAL EXPERIENCE

Al Gharbia International Furniture Co. L.LC

Assistant Production Manager Jul 2023 – Present

Prepare rough sketches and meet with the architect and draftsman to discuss design ideas

Finalize AutoCAD design and transmit it to the production department

Review daily production schedule and identifies actions to resolve anticipated scheduling or production issues

Determine necessary workforce, skill levels, and action plans to achieve production volume

Examine production flow and ensures measures are taken to alleviate bottlenecks and non-value- added activities to relieve capacity problems

Conduct extensive market research and source new suppliers and vendors

Collaborate with Purchasing Manager to advise of possible material shortages and non- conformance. Implement strategies to accommodate revised production schedules

Contribute to the complete purchase cycle – making purchase requisitions, receiving quotes, reviewing suppliers, placing orders, checking incoming material quality and stock maintenance

Evaluate inventory levels periodically and replenish stock as needed

Conceive and implement inventory control systems and practices

Estimate labour and material costs and time by researching proposals and blueprints

Author and submit a detailed cost estimate for the perusal of the management

Assess the quality of products ready to be shipped, flagging inconsistencies immediately 2 P a g e

Mentor production team about quality control issues to ensure the quality of the product

Applies project coordination skills to ensure the timely completion of new projects within the budget

Ensure housekeeping disciplines, both inside and outside the buildings, are maintained, and improvements are made where necessary

Maintain safety, quality, and machinery standards always

Improve functional areas and institute performance measures through the use and interpretations of continuous improvement tools

Audit regularly to ensure standard operating procedures are being adhered to

Prepared and submitted high-quality KPI reports keeping the management abreast with the systems Al ReekenGlobal Furniture Factory

Production Manager Aug 2018 – Dec 2018

Finalized designs in conjunction with the Design and Marketing teams

Prepared detailed estimates for the approval of the management

Coordinated with the Purchase teams to maintain an extensive database of vendor and stock

Planned and executed production strategies to ensure daily and weekly targets are met

Maintained strong attention to material utilization, process flow, cycle time and inventory management

Worked closely with all other functional areas to achieve profit and growth objectives Al Zamorda Furniture Factory Co. LLC

Production Manager Apr 2013 – Jul 2018

Developed and executed strategies for safety quality, delivery, and cost initiatives for the furniture production unit

Championed Zero Injury Mission through demonstrated commitment to the production-specific safety programs

Established, improved, sustained, and reported KPI performance; leveraged data to prioritize actions and drive continuous improvement

Implemented measures to improve production methods, equipment performance, and quality of product

Drove customer satisfaction through strict adherence to product specifications, open communication, and timely follow-up

Furniture & Frameworks

Business Owner Sep 1995 – Mar 2013

Governed the complete aspects of the plant, including production, purchase, quality, customer service, business development and finance management

Successfully grew the business and sold off the venture 3 P a g e

EDUCATION & PROFESSIONAL DEVELOPMENT

Jul 1995 Government Industrial Training Institute, (Carpentry) May 1992 Government Higher Secondary School, (Computer Science) Apr 1990 Secondary School, (St. Antony's Hr. Sec. School) PROFESSIONAL ACHIVEMENT

Experience in delivering furniture, cabinet making, joinery & picture framework from clients across the Kingdom of Saudi Arabia, Canada, the US, South Africa, and Australia

Awarded by La Maison French Resort for delivering high-quality wooden furniture

Received appreciation from both India & NRIs from Switzerland, Holland, and Canada for my interior work



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