BOBBY ISSAC

Contact: +968******** (Oman)

E-Mail:adybtk@r.postjobfree.com/ adybtk@r.postjobfree.com

Seeking a suitable position where my accomplishments, experience and talent can be utilized to make a strong contribution to organizational goals and company profits. SKILLS SET PROFILE SUMMARY

Administration & Coordination

Management

Excellent communication

Team Leader

IT Engineer

Technical Support

A competent professional with 6+ years of experience in office administration.

Demonstrated abilities in managing the staff & team.

Experience in completion of targeted job in the given time frame.

Proficient in understanding product functionality, analysis & delivering.

An effective communicator with good analytical, interpersonal, planning and problem solving skills.

A qualified IT engineer.

CORE COMPETENCIES

Devising strategies aimed at enhancing overall organizational growth, sustaining profitability of business operations.

Responsible for maintaining healthy business relations with customer and enhancing customer satisfaction.

Using technical knowledge to provide advice and support on a range of products. WORK EXPERIENCE

February 2021 onwards:Al Majd Development & Business, Sohar,Oman as Administration executive Role:

Coordinating with sales staff,stores and logistics team in day–to-day activities for smooth supply and delivery.

Documentation work related to sales administration required for smooth processing of the business.All HR related works and coordinating with accounts department.

Creating purchase order for the approved quotation.Preparinginvoices and follow up for payment.

Managing the business unit with administration works. Oct’ 2020 to Dec’ 2020: Ahmed Al Naimi Medical Complex, Saham,Oman as Insurance & Marketing Manager

Role:

Coordinating with Staff in day–to-day activities for smooth operations of the Unit.

Documentation and submittal of Insurance activites.

Meeting with clients for more business opportunities and marketing purpose.

Managing the business unit with administration works. Dec’ 2018 to Jul’ 2019: Al Majd Development & Business, Sohar as Operations Incharge Role:

Coordinating with Sales staff, Stores and Logistics team in day–to-day activities for smooth supply and delivery.

Documentation work related to Sales administration required for smooth processing of the business. All HR related works and coordinating with Accounts Dept.

Creating purchase order for the approved quotation. Preparing Invoices and follow up for payment.

Maintaining voucher & receipts for accounting purpose. Feb’2016– Feb’2017 : Al Fairuz Trading & Cont. Co. LLC, Oman as Service Advisor for Trucks & Heavy Equipments

Role:

Receive the Trucks / Equipments in the workshop and prepare proper documentation such as jobcardetc after inspecting the unit.

Prepare quotation for repair in coordination with technical team.

Coordinating with Parts Dept for spare parts requirement.

Check-up the credit terms approved by H.O. and strongly adhere the payment terms such as advance PDC/ LPO/ LPO with PDC and submit the Invoice to the customer.

After the Service / Repair, assign the concerned person to do the road test / operational on the job test and appraise the customer with details of next service request / other works.

Coordinate with H.O. for warranty repair.

Organize the deposit of cash / cheques.

Reporting to Superior with daily reports and targets. Highlights:

Holds the distinction of receiving yearly appreciations/ bonuses. Feb’2011 – Jan’2016: Al Fairuz Building Materials & Services Co LLC, Oman as Commercial Supervisor

Role:

Coordinating with Sales Team, Stores and Logistics team in day–to-day activities for smooth supply and delivery.

Documentation work related to Sales administration required for smooth processing of the business. All HR related works and coordinating with Accounts Dept.

Creating purchase order for the approved quotation. Coordinating with suppliers regarding purchases and timely dispatch of material.

Overall supervision of business operation and report to GM on weekly basis.

Also handling the company system / computer requirement like installation of software updates, update the server with antivirus updates, troubleshooting and resolving the technical queries related to the software all related to System Administration.

Apr’2008 – Oct’2009: Wipro, Mumbai (India) as Technical Support Executive Role:

Handling customer technical queries relating to Internet service from British Telecom Process and resolving the issue for both wired and wireless connection.

Handling and resolving customer technical queries relating to Microsoft Word application for Microsoft Process.

Nov’2005 – Mar’2006: IBM Daksh in Gurgaon, Delhi (India) as Technical Support Executive Role:

Handling and resolving customer technical queries relating to Yahoo mail service for Yahoo process. EDUCATION

Masters in Computer Applications (MCA) from IGNOU during 2003-2004.

Bachelor in Commerce (B.COM) from Berhampur University during 1998-1999.

HSC from V.D. College, Jeypore (Orissa) in CHSE Board in the year 1995.

SSC from DAV school, Jeypore (Orissa) in CBSE Board in the year 1993. IT SKILLS

Operating System : UNIX & Linux, Windows XP, 2000, Me, 98 and DOS. Languages : VB 6.0, C, C++ andSAP - ABAP/4

GUI Tools : Visual Basic 6.0.

RDBMS : Oracle, MS-Access.

Applications : MS Office

Knowledge of Hardware like installing, normal troubleshoot and repairing computer PERSONAL DETAILS

Date of Birth: 31st July 1977

Marital Status: Married

Address: Palackal House, Nethalloor, Manthuruthy P.O, Karukachal, Kottayam, Kerala 686542. Languages Known: English, Hindi, Malayalam, Telugu & Oriya Passport No.: L1159486 (Expiry Date: 30/04/2023)

Driving Licence Oman/India Driving Licence.

References –

1. Mr. Sunil Shukla (General Manager) – Total Solutions Building Material – Muscat – Contact No +968-********.

2. Mr. Abdul Rehman (Account Manager) _ Al Fairuz Building Material – Barkah – Contact No +968-********.

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