Customer Service Crude Oil
Resume:
P. O. Box ***,
Milton, LA *****
Phone: 337-***-****
Email: adybtj@r.postjobfree.com
Karla R. Broussard
Objective
To obtain a challenging position that will allow me to accumulate knowledge, promote professional growth, and apply educational and supplemental abilities
Education
1995–1996 University of Southern Louisiana Lafayette, LA
Majored in Animal Science
1994 Ovey Comeaux High School
Graduated - High School Diploma
Skills Microsoft Word, Microsoft Excel, Microsoft Outlook, Word Perfect, 10 Key calculator, SODD, MODD, SOCS, IDS-Force, Customer contact, Decision making, Results Oriented, Problem Resolution, Next Generation Load Balance (NGLB), SMD, LMOS, DOR, Alera, TMW, GEOTAB, Drive Axle,
Work 5/2018 – Present Dupre Logistics, Lafayette, LA
Experience Fuel Carrier and Crude Oil
Answers Phone
Set up loads for Drivers for Routes and Appointments
Dispatch driver and provide information for current load
Assist customers in placing orders for fuel and crude oil scheduling deliveries
Worked Crude oil dispatch,
9/2017-5/2018 15th Judicial Court, Lafayette, La
Clerk of Court
Performs administrative duties
Maintains court records and files
Works closely with attorneys, sheriffs and other court personnel
5/2017-9/2017 Mitch Romero’s Appliance Maurice, LA Parts/Repair Specialist
Answers phones
Assist customers with product repair and scheduling appointments
Sets loads and supplies for techs for routes and appointments
Provides excellent customer service to all customers and employees
07/1998 – 12/2016
AT&T, Lafayette, LA USA
Network Force Load Analyst
Serve as Load Balance Manager to direct the work activities for the Outside Technicians for Provisioning and Maintenance
Ensures that the Force to Load is balanced and move technicians as needed to meet service requirements
Ensures screening, testing, and closure or customer service orders and trouble tickets occur in an expedient and accurate manner
Acts as team lead to lesser experienced team members by advising and helping to resolve problems
Acts as relief Load Control Supervisor by ensuring that all work activities are met in addition to Services Qualities Indices are consistent with the direction of Organizational Management
Responsible for identifying problem areas and seeking ways to resolve and improve customer service with little or no supervision
Accountable for personal safety and attendance
Work History 01/1997 - 06/1998
Cashier - Winn-Dixie, Lafayette, LA USA
Was responsible for face to face contact with customers in checking out purchases
Accurately scanned items and provided correct monetary change
Prepared floral arrangements
Handled food preparations
Was responsible for keeping the selves adequately stocked with merchandise
References
Karen Taylor
Information System Analyst
Lafayette General Hospital
Audubon Drive
Lafayette, LA
Elaine Thevent
1657 Grande Anse Hwy
Breaux Bridge, LA 70517
Jennifer Alexander
Manager Network Services
3510 S. Oleander Pl
Bossier City, La 71112
Contact this candidate