Jonathan Leblanc

Hollywood, FL adybqh@r.postjobfree.com 954-***-****

www.linkedin.com/in/jonathan-leblanc-466908233

EDUCATION

Florida Atlantic University Boca Raton, FL

Masters in Information Technology and Management May 2023

Florida Atlantic University

Bachelor in Biological Sciences Boca Raton, FL

December 2020

RELEVANT COURSEWORK

Introduction to Programming, Software Engineering, Information Retrieval, Sensory Networks and Smart Systems, Data Management and Smart Systems, Cloud Computing,

TECHNICAL SKILLS

Languages: C, Python, Visual Studio

Operating System: Windows

Software: MS Office, Google Collab, GitHub, Dameware

ACADEMIC PROJECTS

Android App Development (Software Engineering, Fall 2021)

Designed and created in a team environment a Smart Gold app. The application enables users to sign in with Gmail to purchase gold using their Credit or Debit cards.

• Tools used: Python, MS Office

WORK EXPERIENCE

IT Hardware/Network Technician (Internship) June 2022-December 2022

AIDS Healthcare Foundation, Fort Lauderdale, FL

• Address and resolve IT inquiries, problems, and requests

• Perform data transfers, hard drive replacements, adobe software installation, account creations in

Microsoft exchange/Active Directory, and printer/scanner software installations

• Provide folder level permissions to users

• Assign distribution and security groups to users Active Directory accounts

• Activate switch ports for POE/VOIP Avaya phones and desktop computers

• Provide service and/or training to employees via remote desktop, telephone, web/video conference

and face to face.

McDonald’s June 2017-June2022

Crew Trainer

Communicated clearly and positively with coworkers and management.

Cross-trained and coordinated scheduling with team members to ensure seamless service.

Maintained high standards of customer service during high-volume, fast-paced operations.

Barnes and Nobles (Broward South Bookstore) December 2017- March 2018

Sales Associate

Assisting students with finding textbooks and providing book recommendations.

Resolved complaints promptly and professionally.

JCPenney June 2016- October 2016

Sales Associate

Assisted managers and coworkers on site, perform basic duties as required and subsequently strengthens leadership and communication skills.

Complied with established store policies and procedures in a professional and courteous manner

Recommended, selected, and helped locate and obtain merchandise based on customer needs.

ACTIVITIES

National Society of Black Engineers, Member December 2021- Present

Data Science and Machine Learning Club, Member June 2021- Present

LANGUAGES

Fluent in the oral communication of English and Creole.

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