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Customer Service Account Manager

Location:
Chattanooga, TN
Posted:
July 15, 2023

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Resume:

Larry Cooper

615-***-**** Chattanooga, TN ***** adybpu@r.postjobfree.com linkedin.com/in/larry-cooper-3ab324

[JOB TITLE YOU’RE SEEKING]

[KEY SKILL 1] [KEY SKILL 2] [KEY SKILL 3]

[This is your professional summary. Use this section to explain in two to three sentences what you can do for a company. Demonstrate how your background and experience will help the company solve a particular problem. Mention your greatest accomplishments as they pertain to the position you’re applying to. Discuss your specialty and what makes you an expert.]

PROFESSIONAL SKILLS

Sales

Management

Recruiting

Training

WORK EXPERIENCE

Cooper Staffing & Consulting - Atlanta, GA 08/2001 to Present

OWNER/OPERATOR

Responsible for daily operations of Cooper Staffing and Consulting, resulting in a successful return on investment and exceeding monthly and yearly goals.

Managed administrative tasks such as copying, filing, and faxing documents to maintain a cohesive and professional office.

Wrote and proofread emails, memos, and other types of correspondence to ensure professional communication with various partners, from small businesses to Fortune 500 companies.

Assisted with personnel records management to support recordkeeping accuracy.

Crafted detailed job descriptions and job postings, obtaining necessary information from hiring managers to attain the best-suited talent.

Management Recruiters (MRI) - Atlanta, GA 04/1994 to 09/2001

GENERAL MANAGER/CERTIFIED SENIOR ACCOUNT MANAGER

Nationally known medical recruiter. Ran the most successful MRI office for 5 years. Led teams that set corporation-wide records while successfully recruiting staff for various national companies.

Number 1 MRI office manager for profitability and placements

Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Monitored financial performance, set budgets, and controlled expenses to provide financial stability and long-term organizational growth, increased sales volume, and profitability.

Launched staff engagement, gender diversity, and cultural programs and a robust reporting tool that increased operational quality.

Monitored daily cash discrepancies and profitability.

Heritage Auto Sales - Chattanooga, TN 10/1990 to 04/1994

PROFESSIONAL AUTO SALESMAN AND DEALER

Scenic City Mazda - Chattanooga, TN 06/1982 to 10/1990

PROFESSIONAL AUTO SALESMAN AND DEALER

Experienced professional auto salesman and dealer with a proven track record of delivering exceptional customer service and exceeding sales targets in the automotive industry.

Scenic City Mazda was in the top 7% of Mazda Dealers

Grew sales by 200% by generating consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.

Provided excellent customer service by negotiating purchase prices and explaining sales, warranty, and optional products.

Achieved 150% of sales quota yearly.

EDUCATION

The University of Tennessee - Chattanooga – Chattanooga, TN

Bachelor's – Business Administration, January 1978

PROFESSIONAL MEMBERSHIPS

Society for Human Resource Management (SHRM), [(dates served)]

Chattanooga Area Chamber of Commerce, [(dates served)]

[List association, organization or committee here], [(dates served)]



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