Rosalie Maurizio

Risk Management Certified, Assistance Aerospace Educational Officer, Emergency

Services,Search and Rescue Qualifications, Financial Officer, Assistance in Testing, Recruiting and Retention, OF Officer of Flight Liaison. and Advent planer, Activity Director, Custom Service Orientated, team lead, travel consultant, supervisor, data entry, customer service, guest relations, team player, tour advisor Bristol, CT 06010

adybpg@r.postjobfree.com

+1-860-***-****

I had alot of different jobs from 2001 - 2020, while the travel industry wasn't very popular, in that time it was an incredible learning experience from working as office assistance, runner from a lawyer, data entry, receptionist, Vehicle registration clerk,Fleet Lease Coordinator, director for part timers temps for action, Nanny, Tour Director, Usher, supervisor, teamlead, bow maker, garden center attendant,QC, food delivery driver, caterer, personal assistant Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Invetory Speclistis

PICS - Mass, and Conn.

February 2023 to Present

go to differant grocery stores and do inventory on everything in the store, Retail Merchandiser, surveyor

Survey marketing

May 2021 to Present

Secret shopping, audits, surveys, resets, merchandising, Travel Agent/Customer Service

Devine Travel - Bristol, CT

September 2020 to Present

1. Customer service,people oriented

2. Detailed Operated, Building Reservations

3. Professional Travel Advisory

4. Goal getter and Service provider, Dream and Memory Maker 5. Team Builder and Team Lead

Store Associate/Cashier

Hobby Lobby - Milford, CT

November 2022 to March 2023

asst. customers, cut fabric, stock shelves, unload trucks, rotate,inventory, change shelves for each seasons. cashiers, worked in floral, crafts, home decor, and seasonal. Sue Chef

Civil Air Patrol - Niantic, CT

August 2022 to August 2022

I was cooling food for 200 people a day, 3 meals a day, and with 7 different types of Deity needs. This was a volunteer opportunity.

Home Caregiver

HRA OF NEW BRITAIN - Bristol, CT

January 2018 to March 2020

took clients to doctors, did laundry, light house keeping. cooking, errands, and companionship. Clerk of Courts

Broward County Courthouse - Hollywood, FL

March 2011 to October 2017

Started off as a temporary employee, doing all the redacting tacking all the personal information out of the records. For all 4of the court houses in Broward County. Then I went to being a cashier for Traffic and Misdemeanor Department of the South Satellite Court House. Then moved to West Court House and did citations and data entry for the batching department. Had close contact with sheriff departments and other police department all over Broward County.

Supervisor/Usher

Miami Dolphins NFL Football Team - Miami Gardens, FL August 2009 to October 2017

Customer service, started off as an Usher, then became a temporary supervisor for fill in., In that time I did setup and in charge of event planning, supervisor for different parts of the stadium. .Guests Service Rep. & Employee relations to, 2016 Positive Memory Maker of the Miami Dolphins. Then got promoted to Supervisor for the entire Northwest side of Club Level for the Stadium. made scheduling, employee meeting, customer service, guest services, escorted NFL families to designated areas. Office Assistance

Limo Depo

January 2009 to August 2010

receptionist,answered phones, customer service .micro soft office, word, power point. PBX Phones, scheduling, meeting, record keeping, account tracking, filing, office assistant,data entry,mentoring, customer service, cash handling, accounting daily logs. Sets up meeting, appointment setter. enter receipts.

Corporate Travel Floater

Associates of Westport Connecticut - Connecticut

February 1999 to September 2001

I would go to different cities in the United States, and book their corporate travel, international travel, car rentals,hotels, in that time I did travel bookings for ESPN in Bristol, CT. Hersey in Milford CT. Boston, and Baltimore.

Travel Agent/Customer Service

American Express Travel - Las Vegas, NV

January 1999 to September 2001

I was a team lead for new employees to help train, mentor, and monitor, Booked Corporate Travel, emergency travel. Had close contact with hotels, airlines and car rentals. Travel Coordinator

PGI Travel Service - Las Vegas, NV

December 1997 to February 1998

Booked groups contracted rate using bulk air for groups with hotels, cruises. Booked 1000.00's of people for conventions with in same group.

Travel/ Tour Agent

Casino Travel and Tours - Las Vegas, NV

July 1996 to November 1997

Worked as a Travel agent tour advisor in the Hotels tour desk, Booked trips and tours to Grand Canyon, Red Rock Canyon, City Tours, Golf packages, helicopter tours, bus trips, worked with tour companies as to different times and location clients pick up and drop off from there tours. Education

Associate's in Criminal Justice

Kaplan College-Pembroke Pines - Pembroke Pines, FL September 2009 to March 2011

Certificate in Travel and Airlines

Stone Academy-Hamden - Hamden, CT

September 1995 to June 1996

12th Grade Education in Business Ethics

Mark T. Sheehan High School - Wallingford, CT

September 1983 to June 1987

High school diploma or GED

Skills

• Supervisor for NW Club Level of Statium (9 years)

• Leadership

• Travel Agency Experience (10+ years)

• Classroom Management (1 year)

• Mentoring

• Teaching

• Special Education

• Math

• Presentation Skills

• Research

• Administrative Experience

• Event Planning

• Banquet experience

• Guest Services

• Curriculum Development

• Experience Working With Students

• Childcare

• Writing Skills

• Communication Skills

• Case Management

• Typing

• Merchandising

• Management

• Organizational Skills

• Sports Coaching

• Experience with Children

• Personal Assistant Experience

• Fundraising

• Sales

• took beginners quick books run down (Less than 1 year)

• Public relations

• HTML5

• Project management

• AP style

• Windows

• Microsoft Outlook

• Proofreading

• Events Management

• Social Media Management

• Tutoring

• Workday

• Analysis skills

• Adobe Photoshop

• Digital Marketing

• Journalism

• Marketing

• Time management

• Microsoft Office

• Search Engine Optimization (SEO)

• Adobe Creative Suite

• Email Marketing

• Hotel experience

• Guest Relations Experience

• Content Development

• Market Research

Languages

• English - Expert

Military Service

Branch: Civil Air Patrol

Service Country: United States

Rank: Second Lieutenant

December 2021 to Present

train cadets in aerospace educational development, Liaison for cadets and pilots, Financial Officer, In charge of retention and recruiting, Actively Director and Event Coordinator Awards

2016 positive memory maker for the NFL Miami Dolphins January 2016

I started off as an usher my section was very happy, then I moved over to different sections to watch for Sub in. And then nine people in my section renewed their season ticket holder contracts. Just to have me as their usher/supervisor of their section. They love to have someone interacting with them for the games . Win or lose they always love to come to their section at the Miami Dolphins stadium with me being there cheerleader.

Certifications and Licenses

SABRE, Apolo,System one, Amadeus and World Spin

June 1995 to Present

Been a travel agent since 1995. For 12 years in that time. Then I became supervisor customer service champion went back to school for criminal justice. I'm a hard worker honest and loyal travel is my passion. I am a team player, also work independently. I love to learn, and help people. I would be a valuable asset to any company hiring me.

First Aid Certification

Secret Clearance

Assessments

Customer focus & orientation — Familiar

August 2021

Responding to customer situations with sensitivity Full results: Familiar

Basic computer skills — Familiar

February 2022

Performing basic computer operations and troubleshooting common problems Full results: Familiar

Attention to detail — Familiar

February 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Verbal communication — Familiar

February 2022

Speaking clearly, correctly, and concisely

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Groups

CAPS Civil Air Patrol

December 2021 to Present

CAPS is an auxiliary of the United States Airforce, that is a volunteer, nonprofit. We specialize in search and rescues, disaster relief. Aerospace.

I'm 2nd Lt. Financial Officer, Assistance in Testing, Recruiting and Retention, Assistant AEO (Aerospace Educational Officer,) and OF Officer of Flight Liaison. and Advent planner, Activity Director, Risk Management Certified .

Additional Information

Leadership, Cyber, 2016 Positive Memory maker for the Miami Dolphins, Customer Champion for Blue Cross Blue Shield,Customer Service reward for Broward County Courts,

Contact this candidate