Robert Kiselica

Spring, TX

adybpf@r.postjobfree.com

+1-713-***-****

I was the property manager for Champions Multi Storage for 12 years. I am most proud of helping expand the property after my 3rd year

with an additional 2.5 acres of units (64), which includes inside the gate parking, units 12x30 enclosed, 14x45 remote door operated, and 14x50 double door remote operated units. Most units on the additional units, are used by our community of tenants, that run a business out of the unit. They all have 24 hour access, and as such, all keep a keen eye open for each others unit. It's an awesome community of entrepreneurs that are the core success of Houston, and Texas itself. Customer service was key to this, as I lived onsite as well.

I was responsible for leasing, market research, contracts, rent/deluincy, curb appeal, maintenance issues, and contractor hire/fulfillment, and payments. Other responsibilities included payment acceptance, processing, as well as financial deposits. Financial reports were generated daily, weekly, monthly, and yearly, while maintaining communication with the owners, accountants, and tax arbitors Work Experience

High end Customer service

Private clubs/ corporate restaurants - The Country, NC January 1993 to January 2010

Server, server trainer, bartender, bar trainer, f.o.h asst. Manager under professional chef.

• Assisted customers with a warm and professional attitude

• Processed exchanges, refunds and customer transactions

• Interacted with customers through live chat

• Kept records of customer complaints

• Handled emails, inbound calls, and outbound calls

• Managed customer accounts

• Assisted with technical support duties

• Handled billing issues and order inquiries

• Operated the cash drawer

• Took inventory

Education

High school diploma

Garden City High School - Garden City, MI

September 1987 to June 1991

Skills

• Cashiering

• Cleaning Experience

• Cash Handling

• Food Preparation

• Food Service

• Market Research

• Financial Report Writing

• Property Management

• Cold Calling

• Business Development

• Live Chat

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