To Whom It May Concern:

As you can see from my resume up until 2014 I led a very impressive social work career. Unfortunately, in 2014 I was struck down with a medical disability from which I have fully recovered. This accounts for my absence from the workforce since that time. I am guessing that some potential employers have crossed me off the list because of this gap. I hope I am not relegated to no longer being a social worker because of this! I love, love, love, my career! AND, more importantly, my intellect and social work skills have not waned, but have been sharpened during that time. Here is what I have been able to accomplish: I have completed 144 CEU’s of the 180 CEU’s required towards the Certified Advanced Alcohol Drug Counselor certification. I have completed 33.5 of the 45 CEU’s for the required social work CEU’s. I continue to hold the ACSW conferred upon me by the NASW which is a widely recognized social work credential. It shows that I have a wide range of social work knowledge and skill and that I am able to work autonomously. I have been approved for the Certified Case Manager credential (ID#AP1352) by the American Academy of Case Management. My expectations are that I will complete both by January 2024. I only need 480 hours or 3 months to apply for re-licensure of the LMSW. I have CPR certification and have secured Social Work Professional Insurance. I am working very hard to re-enter the workforce and to make myself a viable contender for a social work position. Won’t you give me a chance? Isn’t that what we do as social workers – Give second chances?

Sincerely,

Sharon E. Pettway, LLMSW, ACSW

SHARON E. PETTWAY, LLMSW, ACSW (CAAD candidate) (CCM Candidate)

sepettway1205gmail.com 248-***-****)

EMPLOYMENT

2/07 – 2/14

Blue Care Network/BCBS – Behavioral Health Case Manager - Provided case management services for health plan members needing inpatient, and outpatient services. Providing telephonic review, authorizations and case management services utilizing medical necessity criteria. Identifying members who would benefit from case and/or disease management. Providing education, consultation and information to members and providers. Demonstrating a working knowledge of all regulatory and compliance standards and performing duties with such requirements.

11/05 – 2/07

U of M (M-Care) – Behavioral Health Case Manager - Provided utilization management services for health plan members through the implementation and facilitation of inpatient, outpatient, initial and retrospective review and care management processes. Providing telephonic case review, authorization, and care management services through treatment plan review and provider consultation utilizing medical necessity criteria; evaluating clinical appropriateness, coordinating care, and assisting with discharge planning; identifying members who will benefit from case and/or disease management; managing member benefits; reviewing and monitoring provider treatment plans to ensure quality and effectiveness of service; providing education, consultation, and information to members and providers regarding issues of utilization, benefit coverage, and available community and provider panel resources.

7/05 – 11/05

Value Options – Case Manager - Provided clinical assessments, referrals and telephonic counseling regarding mental health, substance abuse, and employee assistance issues. Made appropriate certification decisions based on clinical criteria for medical necessity. Directed members to appropriate therapists, providers, EAP representatives or affiliated services as indicated. Collaborated with providers to determine alternate levels of care using network facilities and providers whenever possible. Evaluated clinical appropriateness of treatment and rendered certification decisions or sought consultations for noncertification decisions. Demonstrated a working knowledge of all regulatory and compliance standards and performed duties within such requirements.

12/01- 5/05

Delta T- (Temporary Service) Provided social work services on a temp or temp to permanent basis for social services agencies such as (NSO Life Choices) Worked with persons with developmental disabilities providing individual and group therapy; writing behavior plans and conducting home visits to monitor behavior plans. Completed psychosocial assessments, treatment plans and quarterly reviews. (Tri-County Therapy Center) Provided consulting services to assist with review of job descriptions, procedures, employee handbook, utilization review, disaster plans, etc. ( Northeast Guidance ) Provided therapy services for children and families. (AIDs Partnership Michigan) Provided therapy services for persons infected with HIV/AID’s, and persons affected by AID’s. (Magellan) EAP Counselor for USPS employees.

7/02 – 7/03

Health Management Systems of America (HMSA) – Central Diagnostic & Referral Counselor. Acted as gatekeeper for the General Motors Connecticut General EAP account. Responsible for authorizing substance abuse services including referring clients for in-patient hospital stays, partial hospitalization stays, and outpatient services. Conducted initial psychosocial assessments and determined the appropriate level of care. Conducted mid-treatment reviews, adjustment counseling and monitoring of services. Authorized and monitored treatment for community providers.

Pettway (2)

4/99 – 6/00

Psychiatric Management Resources – Program Administrator.

Management of overall program operations of a Partial Hospitalization Program for adults with serious and persistent mental illness. Included responsibility for clinical programming, supervision and development, human resources, staffing, financial management, transportation, dietary, facility maintenance, community relations, marketing and purchased services. Also included UR/QA monitoring process; supervision of intake process; consultation with Medical Director; preparation of financial & statistical reports and budgets; recruitment and training; supervision of all program staff; facilitator of team meetings; discharge planning; conducting performance assessments; acted as Provider Liaison; and provided in-service presentations to community contacts.

3/92 – 2/99 New Center Community Mental Health Services (NCCMHS) - Compact Program

Supervisor - Webber Middle School. Supervised professional social workers and support staff. Duties included training new employees; providing on-going training in casework services; reviewing work performance; planning and conducting in-service training activities for school personnel; preparing psychosocial histories; treatment plans; completing intake assessments; facilitating groups; training MSW Interns and nursing students; developing and implementing procedures, forms, and programs for the unit; writing program and employee evaluations; compiling data; analyzing and completing weekly, monthly, and bi-monthly statistical reports; participating in Utilization Management reviews; attending school related meetings and participating in school committees; writing proposals for summer program grants; maintaining and managing the budget for the unit for the summer program; facilitating the 6 week summer program; writing job descriptions and job evaluations, and representing the agency at the Board meeting. Wrote yearly grants and secured money for summer programming. This program became Michigan’s model program for all Compact programs in Michigan under my design and supervision,

New Center CMHS - Mental Health Advocate - (Assertive Community Treatment). Advocate on behalf of chronic mentally ill clients with community agencies and families. Assessed, formulated and implemented treatment plans with the goal of maintaining the client in the community and avoiding frequent hospitalizations. Provided outreach services as determined by client need. Maintained accurate statistical and clinical records. Participated in team meetings, staff development and student training. Participated in peer reviews. Proposed, implemented and facilitated a behavior modification group for clients. Served as Senior Clinician and acted as supervisor during the supervisor’s absence

EDUCATION

Master of Social Work, University of Michigan, Ann Arbor, Michigan, December 1988. Specialized in Administration with an emphasis on occupational social work, personnel management and staff development, executive leadership, employment and training, program planning and evaluation, and policy development. Minor in Interpersonal Practice with an emphasis on delivery of direct social work services, brief therapy, crisis intervention, diagnostic assessments, and substance abuse treatment techniques. Internship completed at Health Management Systems of America as an Employee Assistance (EAP) Intern. Completed School Social Work Courses.

Bachelor of Arts, Social Work, Mercy College of Detroit, December 1987. Minor Psychology. Received training in all areas as a Generalist Practitioner with varied internships such as St. Vincent De Paul; Adult Well Being Services and Congressman Sander Levin’s office.

Associate of Arts, Mental Health, Wayne County Community College, April 1980. Minor Sociology. Completed courses in mental health with varied internships such as Southwest Detroit CMH and New Light Nursing Home.

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