Shetora Harris

Atlanta, GA *****

adybom@r.postjobfree.com

+1-470-***-****

Work Experience

CEO

Immanuels Pristine Cleaning LLC - Atlanta, GA

January 2013 to Present

GA, GA

Immanuels Pristine Cleaning LLC

Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.

Used time management and efficient cleaning methods to meet deadlines. Completed routine floor stripping, sealing and finishing. Emptied trashcans and transported waste to collection areas. Delivered quality customer service to address urgent needs and cleaning requests. Cleaned industrial job sites using maximum strength cleaning solutions and equipment. Cleaned desks, office equipment, walls, files, ledges and countertops by dusting surfaces. Worked alongside other cleaners to complete jobs in corporate office buildings. Superintendent/Project Manager

Buildstream - Atlanta, GA

April 2013 to September 2022

• Work with subcontractors from start to finishl

• Order material

• Work on projects over 55 mill

• Travel

• Complet Walmart CVS and public remodel

Operations Manager

Citi - Atlanta, GA

June 2008 to January 2015

Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.

Devised processes to boost long-term business success and increase profit levels. Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

Spearheaded department training for appraisals of new components. Investigated and resolved departmental non-conformances. Advanced productivity KPIs by leading trainings on procedures and safety practices. Helped build and review master service agreements for work eligibility. Manager at Georgeous green chefs

Preparing and storing food safety before and during events Setting up all tables and food serv Assessed supplier quality to maintain tight cost controls and maximize business operational performance.

Promoted positive customer experience through day-to-day supervision and management of a facility. Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Tracked trends and suggested enhancements to both challenge and refine company's product offerings. Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.

Developed and implemented high-quality work environment as measured through employee satisfaction ratings.

Education

Associate of Science in Law

Cornell University Ithaca - Ithaca, NY

May 2020

Associate of Arts in Art

Cornell University - Ithaca, NY

May 2020

Bachelor's degree

Skills

• Strong Work Ethic

Trash Collection and Removal

Facilities Inspection

Industrial Equipment Operation

Safety Standards and Protocols

Positive Team Player

Multitasking and Prioritization

Communication and Interpersonal Skills

Quality Control

Maintaining Building Security

Productivity and Time Management

Site Inspection and Evaluation

Facility and Site Cleaning

Damage Prevention

Supply Inventory Management

Conscientious and Detail-Oriented

Physical Stamina

Scaffolding Erection and Removal

Microsoft Office

Checklists and Recordkeeping

Exterior Window Cleaning

Cleaning Solution Preparation

Heavy Lifting

Surface Sanitizing

Special Event Preparation

PPE Safety

Fixture Cleaning and Polishing

Snow and Ice Removal

Basic Mathematics

Sealant Application

Carpet Steaming and Shampooing

OSHA Compliance

Use of Chemical Cleaners

Team Collaboration

Routine Plumbing Repair

Flexible Schedule

Vehicle Operation

Hand and Power Tool Operation

Lawncare and Landscaping

Operating Heavy Machinery

Biohazard Disposal

Furniture Moving

Administrative Support

Insecticide Spraying

Minor Mechanical Repair

Emergency Clean-Up

Basic Carpentry

Decision Making

Mechanical Aptitude

HAZMAT Training

Adaptable and Flexible

Valid State License

Power Equipment Operation

Willingness to Learn

Laundry Management

Daily Facilities Cleaning

Floor Polishing and Buffing

Stainless Steel Polishing

Painting and Plastering

New Employee Training

• Microsoft Project

• Project management software

• Telecommunication

• Primavera

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