Customer Service Food
Resume:
Eric Richardson
Votanica Miami
Miami Beach, 33139
adyboa@r.postjobfree.com
Innovative & charismatic nightlife personality with a comprehensive background in the hospitality and food and beverage industry. Innovative producer accustomed to high-performance teams; with an eye for creative problem solving.
Work
LIV / Fountainbleau Hotel
Miami Beach, Fl
Featuring LIV on Sunday / Rated the #1 Nightlife experience in the US.
Security Services
April 2021 - July 2022
Security & Concierge Services / VIP Accommodations/ Loss Prevention / Health & Safety active measures provided in a world class nightlife environment.
The Four Seasons / Surf Club Surfside / Miami Beach, Fl
Rated Miami’s #1 Hotel Resort 2019
Forbes Five Star Hotel
Security Services
December 2020 - April 2021
Conduct, maintain and supervise active measures / loss prevention & health and security protection in a 5 Star Hotel environment.
VIP & Residential services provided for A list clients and executives.
Exclusive services provided for an elite clientele base.
Forbes 5 Star Training and customer service developmental outreach.
Futuregreen Landscaping / Project Supervisor
Design District / Miami
June 2018 to March 2019
The premiere luxury landscaping & tropical ambiance provider for Miami Beach, South Beach, Brickell & The Design District.
Curating aesthetic elegance with live & artificial foliage.
Design & install green walls, rose walls and a variety selfie walls.
Clients include: Komodo, Kiki On The River, Swan, Chotto Matte, Planta, Mandrake, Pura Vida, Sugar Factory.
Mandrake Miami / FOH Manager Miami Beach, FL
January 2019 to June 2019
Miami’s #1 Restaurant on Instagram
Trained new employees on responsibilities, service
and etiquette.
Expedited food service during nights of 300 + covers. Provided excellent customer service and team support in a fast paced fine-dining environment.
South Beach Group Hotels / The Tavern / Overnight Manager
Miami Beach, FL
February 2018- December 2019
Floor Manager - maintained and upgraded service standards.
Operations Manager - initiated kitchen & staffing protocols.
Overnight Supervisor - facilitated all aspects of 24 hr full service bar / restaurant.
Faena Hotel / Security / Nightlife / Residences
Miami Beach, FL
Rated Miami’s #1 Hotel 2015-2017
November 2015 to February 2018
Forbes Five Star Hotel
Faena Hotel / Faena Theater / Saxony Bar / featuring celebrity clientele and elite international
guests.
Maintained a leadership role in full-scale event productions / VIP accommodations.
Coordinated transportation and operations for Fortune 500 Corporate Events.
Linked-in Profile: https://www.linkedin.com/in/votanica-miami-8471bb142
Education
Institute for Audio Research - New York, NY
Audio Engiineering
Temple University - Philadelphia, PA
Radio/Television/Film
Certifications/Licenses
Food Safety Handler
Certificate of Audio Engineering
Forbes 5 Star Hospitality Training
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