Team Member Housekeeping Supervisor
Resume:
ABOUT ME
A responsible housekeeping supervisor of 5 star hotel, skilled in developing a housekeeping team to deliver a high level of customer satisfaction and supporting the service of a hotel that has over 250 bedrooms including over 40 suits and has a fully equipped gym with pool.To build a career with reputed organization which will help to explore fully & exposure to realize my potential as a key player in challenging environment. WORK EXPERIENCE
Housekeeping supervisor
Corinthia Hotel [ 02/03/2022 – Current ]
City: St. Julian
Country: Malta
• Supervise employees in the daily process of cleaning vacant and stayover guest rooms.
• Ensure all common areas are clean and represent the standards of the hotel.
• Train new employees on the duties and responsibilities of the department.
• Evaluate team member performance and adjust training based on the needs of the hotel.
• Quickly resolve guest complaints and concerns, ensuring their stay is enjoyable and they are our priority - securing return stays when guests are in the area.
• Inspect all vacant ready and cleaned rooms daily to ensure corporate standards are met or exceeded at all times, offering the best possible presentation to our guests.
• Work closely with the front desk, department executives, maintenance, and general manager to address issues and concerns.
• Maintain positive control of all hotel supplies/equipment, minimizing theft and misuse.
• Responsible for inventory control items in guest rooms. Replace/repair as needed. Room attendant
Le Royal Meridian Beach Resort & Spa [ 11/2019 – 02/2022 ] City: Dubai
Country: United Arab Emirates
Room attendant
Media rotana hotel [ 01/2018 – 10/2019 ]
City: Dubai
Country: United Arab Emirates
• Responsible for the general cleanliness of all assigned work areas
• Perform cleaning duties to maintain hotel rooms in a clean and orderly manner, including common areas and the preparation of vacant rooms
• Make beds, replenish linens, clean bathrooms, vacuum halls, dust, and mop
• Check all vacant rooms daily to keep fresh
• Dispose of trash, waste, and other disposable material
• Maintain all equipment used in completion of housekeeping duties BHUWAN WAGLE
Nationality: Nepalese Date of birth: 13/04/1993 Gender: Male
Phone number: +356-******** Email address: ***************@*****.***
Whatsapp Messenger: +356********
LinkedIn: https://www.linkedin.com/in/bhuwan-wagle-6047b3147
Home: 36 triq Il gifen san paul il bahar Karinya court flt no 8, SPB2847 Bugibba (Malta) Other language(s):
English
LISTENING C1 READING C1 WRITING C1
SPOKEN PRODUCTION C1 SPOKEN INTERACTION C1
Hindi
LISTENING C2 READING C1 WRITING C1
SPOKEN PRODUCTION C1 SPOKEN INTERACTION C1
EDUCATION AND TRAINING
Bachelor in Business Study
Tribhuvan University [ 2009 – 2013 ]
Address: Kathmandu, 00977 Bagmati (Nepal)
LANGUAGE SKILLS
Mother tongue(s): Nepali
DIGITAL SKILLS
Social Media / Social Network / Search Engine / Microsoft Office (Word, Excel, PowerPoint, Outlook, SharePoint, Planner, Teams, Skype) / Hotel opera system
HONOURS AND AWARDS
Nominate for employee of the month of the Hotel
Corinthia Hotel, St. Julian, Malta
Certificate of employee of the month from housekeeping department (2 Times) Le Royal Meridian Beach Resort & Spa, Dubai, UAE
Certificate of employee of the month from housekeeping department (4 Times) Media Rotana Hotel, Dubai, UAE
ORGANISATIONAL SKILLS
Manage time to conserve energy and stay calm in a fast-paced environment Well to share and receive information in the workplace Set personal and professional goals that inspire to work hard and perform well Can list and organize tasks and decide which to delegate HOBBIES AND INTERESTS
Hobby to learn different languages
Cook food by own style
Want to get knowledge of digital marketing, forex trading. COMMUNICATION AND INTERPERSONAL SKILLS
Ability to work together as a team
Punctual to keeping promises
Declaration: I do hereby declare that the above information is true to the best of my knowledge. BHUWAN WAGLE
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