Abdifatah Abdi

EDMONTON ALBERTA

C: 780-***-****

E: adyblw@r.postjobfree.com

OBJECTIVE:

Experienced Pharmacy Assistant focused on collaborating for team success with knowledgeable and friendly support. Offers multifaceted administrative and retail experience, positive nature and strong problem solving and conflict resolution skills. Customer-oriented Pharmacy Assistant offers top skills in inventory management, customer service and medication distribution. In-depth knowledge of over-the-counter medications and common prescriptions. Deeply familiar with POS system operations paired with fast typing abilities. Goal-oriented Pharmacy Assistant operates well in fast-paced, high-volume environments. Knowledgeable of state and federal guidelines for pharmacy operations and controls. Works well with patients and providers. Skilled user of Kroll and Heath watch.

Detailed Pharmacy Assistant with hands-on experience performing routine clerical and customer service duties in fast-paced, thriving pharmacy. Well-versed in locating items for customers, maintaining and updating patient profiles and ordering and labeling stock of medication. Recognized for going beyond to maintain customer service standards.

SKILLS

Submitting Insurance Documents

Ordering and Stocking Medications

Labeling Prescriptions

Processing Orders

Verifying Orders

Verbal and Written Communication

Microsoft Office

Answering and Routing Calls

Critical Thinking

Mathematical Reasoning

Problem-Solving

Customer Service

Time Management

Cash Handling

Payment Processing

Using POS System

Stocking Inventory

Filing Documents

Workflow Optimization

Patient Safety

Prescription Filling

Customer Identification Checks

Medication Packaging

Insurance Verification

EXPERIENCE

Shoppers Drug Mart- - PRACTICUM PLACEMENT – April 2023

Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.

Maintained pharmacy counter and related areas in clean, neat and organized fashion.

Helped pharmacy staff prepare medications and fill orders.

Opened incoming supplies and stocked in correct locations.

Delivered quality care to customers through close collaboration with pharmacist.

EDUCATION

CDI COLLEGE- Pharmacy Assistant Diploma – March 2021 to April 2023

Graduate with PA diploma where I learned all aspects required to become a valuable pharmacy assistant. Including but not limited to: Microsoft Word, Pharmaceutical Calculations, Anatomy and Physiology, Pharmacology, Prescription Interpretation and dispensing.

CERTIFICATES

Class 5 drivers licence

Pharmacy Assistant Diploma- CDI COLLEGE

REFERENCES:

Mindy Bauder

Pharmacy Assistant Lead Instructor

CDI COLLEGE

Edmonton, Alberta

P: 780-***-****

E: adyblw@r.postjobfree.com

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