Customer Service Human Resources

Dr. Kimanya Levine Ards

**** *** *** ***** **. Worth, TX 76133 214-***-**** adybhz@r.postjobfree.com

Research Assistant and College Instructor

Dynamic, results-oriented Research Assistant and College Instructor with a Doctorate in Management and Organizational Leadership, a Masters in Human Relations and Business and an outstanding background in qualitative and ethnographic field methods. Proven track record of excellent contributions to marketing efforts and strategic planning. Recognized for ability to facilitate focus groups and analyze data to contribute to strategic planning. Exceptional skills include communication, leadership, and multiple project management.

Strengths/Knowledge/Key Skills

Dissertation Chair and Committee

Qualitative/Ethnographic Field Methods

Research Data Analysis

Consistent Career Progression

Focus Group Facilitation

Assessment Reports

Executive Presentation Skills

Research Methods

Marketing Efforts

Educational and Teaching Methods

Education

University of Phoenix Online, Doctorate in Management in Organizational Leadership (2008)

Amberton University, Master’s Degree in Human Relations and Business (2001)

Prairie View A&M University, Bachelor’s Degree in Political Science (1997)

Professional History

Amberton University (2009 to Present)

Professor

Approved to instruct various courses with a focus on student progress and excellent utilization of industry knowledge including:

Analysis and Design in Organizations

Business Administration & Policy

Business Ethics

Communicating for Results in Organizations

Conflict Management & Resolution

Interpersonal Relations

Leadership & Team Development

Leadership Theories/Practice

Management: Responsibilities & Practices

Managerial Communication

Negotiation Skills for Managers

Operations Management

Organizational Behavior

Organizational Change

Organizational Culture

Public Speaking

Stress Management

Teams in Technology

Argosy University (2009 to 2019)

Online Instructor

Instructs approved masters and doctorate level courses with a focus on student progress and excellent utilization of industry knowledge including:

Advanced Organizational Behavior (Doctorate Level)

Dissertation Committee – Qualitative Methodologist (served on 3 committees/served as chair)

Leading Through and Beyond Change (Doctorate Level)

Methods and Analysis of Qualitative Research (Doctorate Level)

Methods and Analysis of Quantitative Research (Doctorate Level)

Perspectives in Change Leadership (Masters Level)

Professional Development in Leadership (Doctorate Level)

Psychology Foundations of Leadership (Masters Level)

Solutions Oriented Business Research Methods (Doctorate Level)

Strayer University (2012 to Present)

Adjunct Professor

Instructs approved management and business courses with a focus on student progress and excellent utilization of industry knowledge including:

Business Ethics

Business and Society

Leadership and Organizational Behavior

Management Concepts

Organizational Theory

Tiffin University (2012 to Present)

Adjunct Professor

Instructs approved management and business courses with a focus on student progress and excellent utilization of industry knowledge including:

Action Research Project

Organizational Behavior

Organizational Theory

Axia University- Subsidiary of University of Phoenix, (2005 to 2015)

Adjunct Professor

Dissertation Committee –served on 2 committees for UoP

Instructed various courses with a focus on student progress and excellent utilization of industry knowledge including:

Cultural Diversity

Supervision and Leadership

Organizational Theory & Behavior

Critical Thinking

Critical and Creative Thinking

Skills for Learning in an Information Age

Introduction to Marketing

Introduction to University Studies

Foundations of Business

University of Texas Southwestern Medical Center, (2008)

Research Assistant II-- EduCAPE

Piloted qualitative instrument after collaborating with coworkers to develop both qualitative and quantitative research instruments for data management and analysis.

Conducted comprehensive training sessions for management staff on topics such as effective communication skills.

Engaged in ethnographic community assessments including focus groups, semi structured qualitative interviews, and observations for data analysis.

Reviewed multiple literature publications to create fact sheets of effective HIV interventions to supplement the University of Texas Southwestern HIV prevention toolbox website.

Coordinated travel arrangements for quarterly meeting of the Texas HIV Prevention Community Planning Group.

Texas Health Resources, (1998 to 2008)

Education Specialist

Assumed essential administrative functions including answering emails from website inquiries, scheduling of registrants for prenatal and community education classes, and developing strategies to increase customer service and satisfaction.

Involved self with key human resources functions including training newly hired employees and conducting trainings for management staff on topics such as effective communication skills.

Engaged in database marketing and data warehouse management and completed marketing projects successfully in collaboration with the director of marketing.

Served as Diabetes Coordinator to schedule registrants for diabetes education classes

Contact this candidate