MARKYLA MCEWAN

* ****** ****** ********** **. Catherine · 1-876-***-****

adybd3@r.postjobfree.com

A dedicated person with strengths in customer service, time management, and task tracking skills. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals.

EXPERIENCE

AUGUST 2, 2022- AUGUST 31, 2022

FILING CLERK, Jamaica constabulary force

Supported office operations, handling copying, correspondence preparation, and front desk management.

Owned file accuracy, verifying incoming materials and obtaining missing information.

Organized data by categories to maintain an easily accessible system.

AUGUST 8, 2021 – SEPTEMBER 3, 2021

SURVEYOR, Portmore Municipal Council

Verified accuracy of survey data, including measurements and calculations conducted at survey sites.

Established, nurtured, and managed customer expectations of project performance.

Computed boundaries and areas for construction layouts and planned subdivisions.

DECEMBER 3, 2020 – JANUARY 5, 2021

SERVER, Erica’s Restaurant

DELIVERED FOOD AND BEVERAGES PROMPTLY TO CUSTOMERS.

EXPLAINED DETAILS FOR NEW MENU ITEMS AND DAILY SPECIALS.

DEMONSTRATED HOSPITALITY AND CUSTOMER SERVICE WHILE GREETING TABLE

February 2023 – June 2023

Customer Service Agent, Alorica

Provided primary customer support to internal and external customers.

Updated account information to maintain customer records.

Answered constant flow of customer calls with minimal wait times..

Assist customer with information regarding there bill.

EDUCATION

SEPTEMBER 2022- CURRENTLY

ASSOCIATE DEGREE MANAGEMENT INFORMANTION SYSTEM, PORTMORE COMMUNITY COLLEGE

SEPTEMBER 2017 – JULY 2022

LEAVING CERTIFICATE, Convent of mercy academy alpha

CXC Subjects

Mathematics- III

English A- II

English B- II

Physical education and sports- I

Principal of business- II

Information Technology- II

City and guilds

Mathematics level 3- Distinction

SEPTEMBER 2011- JUNE 2017

FIRST SCHOOL LEAVING CERTIFICATE, GREATER PORTMORE PRIMARY

Advanced proficiency in Mathematics

Advanced proficiency in the English Language

SKILLS

File management

Archiving

Team Member Support

Microsoft word

Multitasking

Boundary determination

Communication

INTERESTS

I am a proud and meticulous member of the Bridgeport united youth club. I’m also a netballer and dancer. My interests are Reading, Writing, and learning about new things and experiences.

Contact this candidate