Customer Service Representative
Resume:
Vaneque Miller
I AM A VERY LOVING AND CARING PERSON WHO HAS A LOVE AND PASSION FOR HELPING
AND TAKING CARE OF PEOPLE. I FEEL AS THOUGH I WOULD BE A GREAT ASSET TO THIS COMPANY BECAUSE I LOVE WHAT I DO AND I DRIVE MYSELF TO GO ABOVE AND BEYOND TO MAKE SURE MY CUSTOMERS AND MY STAFF ARE ALL SATISFIED WITH MY WORK AND MY PRESENTATION OF HOW I CONDUCT MYSELF AS WELL AS HANDLE ALL TYPES OF SITUATIONS. I LOOK FOWARD TO HEARING FROM YOU SOON THANKS FOR EVEN CONSIDERING TO EVALUATE MY RESUME.
Daytona Beach, FL 32117
***************@*****.***
I am a completely dedicated Customer Service Representative and no matter any circumstance that may happen I still remain very Professional due to me being A reflection of my company. I have excellent charting, Data Entry and, Listening skills. These skills were gained with more than 4 years of experience while working as a Lead Customer Service Representative/Coordinator I am a very compassionate individual with adequate technical skills obtained for clients in various office or home settings.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Shift Supervisor
Arch Telecom, T-Mobile Preferred Retailer - Palm Coast, FL April 2019 to February 2023
Supervise staff, schedule making, inbound out bound calls Answering Telephones. Sales Representative
Sprint Store by Wireless Lifestyle - Jacksonville, FL August 2018 to March 2020
Provided optimum customer Service care as a professional Customer Service Representative working from home or in office settings.
• Appreciated for effective team collaboration, Cleanliness, customer service skills as well as consistent deliverance of empathetic care.
Customer Associate
Blue Cross Blue Shield - Daytona Beach, FL
March 2015 to January 2017
• interacted with customers to handle complaints, processed orders, and provided information about an organization’s products and or services.
Resident Assistant
Med Tech - Palm Coast, FL
June 2012 to January 2014
Provided Nursing Assistance at a 120- bed capacity healthcare facility to all the residents
Assisted patients with essential activities required for daily living such as helping with with meals transferring patients, using assistive devices, bathing, grooming, and dressing. Nursing Assistant
Private Care - Palm Coast, FL
June 2011 to October 2012
Showed strong clinical skills while assessing vital signs, glucose checks, gained expertise in providing pre and postoperative care.
Ensured accurate and timely flow of patient information. Maintained thorough patient records and kept an accurate update to the power of attorney on patient's status. Education
Certification in Nursing Assistant
Cambridge of Allied Health Institution - Longwood, FL May 2005 to August 2005
Skills
• Cna Certified
• Medication Administration
• Medical Office Experience (2 years)
• Medical Records (10+ years)
• Microsoft Word (8 years)
• Computer literacy (4 years)
• Computer skills (6 years)
• Interviewing (2 years)
• Time management (5 years)
• Social Work (3 years)
• Supervising Experience (4 years)
• CNA (10+ years)
• Leadership (3 years)
• Documentation review (10+ years)
• Negotiation (10+ years)
• Employee orientation (4 years)
• Payroll (1 year)
• Recruiting (4 years)
• Inventory control (10+ years)
• Bookkeeping (10+ years)
• EMR Systems
• Nursing
• Caregiving
• Case Management (4 years)
• Hospital Experience (5 years)
• Home Care (4 years)
Certifications and Licenses
CNA
May 2005 to August 2005
Certified Medication Technician
April 2021 to April 2024
Certified Nursing Assistant (CNA)
May 2005 to August 2005
Shift coordinator
March 2020 to August 2022
Assessments
Work motivation — Proficient
August 2021
Level of motivation and discipline applied toward work Full results: Proficient
Clinical judgment — Proficient
October 2021
Assessing a patient's condition and implementing the appropriate medical intervention Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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