Kelly Kesterke Cell: 940-***-**** adybba@r.postjobfree.com McKinney, Texas

May 24, 2023

Dear Hiring Manager,

Immediately Available: Dynamic, Personable Individual With Strong Cash Application Skills And A Passion For Serving The Direct Needs Of The Accounting Assistant Position

My name is Kelly Kesterke and over the years I have had the opportunity to hold incredible individual, billing, accounts receivable, managerial, and sales positions with clerical/administrative background. I am now looking forward to applying my skills and knowledge in an effort where I can continue to grow with Winzer Corporation as your Cash Applications Specialist!

I hope you'll agree that my qualifications for this position are a perfect fit. Please, know that if selected, my heart is in this, as a hard-working, dedicated professional, who is willing and eager to master new skills to exceed the expectations of my team and supervisors.

As you will see included in my resume, my wide range of challenging and exciting experiences provide me with many insights for Compassion & Choices, and its procedures. It is my belief that my excellent management, communication, and clerical skills will prove to be a most valuable attribute in this position.

Not only do I possess the qualifications you would want and expect in a successful Accounting Assistant, but I also possess another powerful intangible quality - commitment to excellence!

I am eager to show that my intelligence, competence, maturity, and enthusiasm will be a positive contribution to Compassion & Choices. I welcome the challenge that this position will provide, with its many activities, and will strive to make a difference to my coworkers and superiors.

I am excited about the possibility of a personal interview at your earliest convenience to further discuss my credentials with you.

Kind regards,

Kelly Kesterke

CELL: 940-***-****

P.S. Thank you in advance for your consideration in what I have to offer. I look forward to meeting with you shortly and my rescission below!

Kelly Kesterke 940-***-**** adybba@r.postjobfree.com McKinney, TX 75072

Summary

To join the team as the AR/AP/Billing Specialist using my administrative talents and skills to help build a solid, productive team that inspires our customers to trust the staff for its loyalty, while tending to any and all responsibilities in a productive, orderly manner.

Special Skills

•Sage Intacct (SaaS Billing) MRI

•Yardi Voyager Footprints

•Excel Teams

•Prep Supply Pro/Build Pro

•Microsoft Office 365 Quickbooks Enterprise

•Job Manager Outlook

•FaceTime Typing, 48 wpm

•Zoom Google Meetings

Employment History

Lincoln Property Company 08/2022-present

Accounts Receivable Clerk

Prepares, posts, verifies and records customer cash payments and transactions related to accounts receivables via Yardi and MRI on a daily basis. Run daily bank transactions, lockbox reports, and statements for various banks and customers. Researches customer discrepancies and past due amounts. Keep track of all information regarding all tenants via Excel spreadsheets. Monitor the Accounts Receivables Aging for multiple entities and identify overdue accounts. Assist senior accountants, controller, and property managers in reconciling revenue accounts each month. Send pre approved monthly rentup reports to property managers for approval so that they can in turn send to the senior accountants for approval for monthly charges to be posted for monthly rent statements to be disbursed to over 150 tenants every month. Assist senior accountants with any and all month end closing detailed information via reporting or whatever else is needed. Entering all new lease information with billing schedule information via MRI or Yardi in a timely manner after reviewing new contracts. Apply all prepayments as needed to the current month. Create billing adjustments as needed for the senior accountants when necessary for any and all errors that are verified. Copy, file, and retrieve materials for accounts receivables each month. Answer phone via Teams and provide best customer service possible. Update customer accounts based on payment or contact information. Resolve customer issues and complaints concerning invoices. Submit regular reports on the status of unpaid accounts and any repayment progress. Monthly tracking and updates on high value past communication with tenants and property managers regarding changes, short pays on accounts, as well as any and all other duties as assigned.

Accounting Principals on assignment for Hyphen Solutions 12/2021-03/2022

Remote Billing & AR/Collections Assistant

Processes monthly invoices for professional services, ERP customers, manual billing and regular billing daily via Sage Intacct, Footprints, and Prep. Process daily customer one time, recurring, and ACH debit payments. Post Daily Cash receipts to customer accounts. Run daily bank transactions and lockbox reports for all customers. Contact customers with overdue accounts and attempt to collect the overdue amount or prepare for write off, if necessary. Apply all prepayments as needed to the current month. Monitor Accounts Receivables Aging for multiple entities and identify overdue accounts that need to be processed for collections and write-off within applications as well as communication with the collections agency. Entering into all systems on a daily basis via Duo (set up as mobile app). Monthly adjustments of user changes to customer accounts. Receive and return customer calls through Skype for Business, and e-mails (Outlook) pertaining to contracts and billing, as well as answer tickets in Footprints. Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer. Resolve customer issues and complaints concerning invoices. Submit regular reports on the status of unpaid accounts and any repayment progress. Assist customers in researching billing issues and resolutions in a timely manner. Update accounts from the online credit card payment process. Daily lockbox review to ensure payments have been applied properly. Complete data entry in the billing/accounting software as needed to update and change customer information. Process and review all credit card or ACH data that is received in billing and update customers’ accounts when necessary. Provide weekly Accounts Receivables Aging updates to Senior Revenue Analyst regarding ERP customers. Weekly tracking and updates on customers regarding charges or short pays on accounts. Regular review and collection efforts made for all ERP customers, as well as any and all other duties as assigned.

Premier Stair & Door/Cornerstone Staffing for Premier Stair and Door. 03/2021-12/2021

Billing Clerk

Invoicing in QuickBooks for several different home builder companies throughout the DFW and Austin areas for safety rails, staircases, and staircase services, while utilizing Job Manager and SupplyPro for customers by adding notes in Job Manager and obtaining POs in SupplyPro. Signing into all systems on a daily basis via Duo (phone call to mobile). Emailing direct bill customers their invoice copies for bill payment to Accounting Department. Answering phones as needed and providing the best customer service possible to each and every customer. Utilizing Excel to print the Open Sales Order report to process the staircase jobs in Job Manager, SupplyPro, and QuickBooks, and any and all other duties as assigned.

Brookdale Senior Living 02/2020-02/2021

Med Aide / Temporary Activities Director

Administration duties and any and all other duties as assigned.

Adecco Staffing, on assignment for JPMC 10/2019-02/2020

Doc Prep / Extractions / Data Entry

Administration and any and all other duties as assigned

BH Management 09/2018-03/2019

Asst Property Manager

Reporting to Property Manager any and all pertinent daily ongoings and operations of the community and acting as Property Manager in their absence. Posting all AR rent received through Yardi, to the GL ledger and servicing all existing rent accounts. Walking move out apartments to process deposit accounting and act upon any collections. Obtaining new leases and typing all legal paperwork that goes along with itst. Eablishing new/future resident relationships by organizing and planning daily work schedule to call on potential and existing sales outlets. Processing applications through Rent Café and typing all legal paperwork into Blue Moon. Filing evictions through Share Point, as necessary. Utilizing necessary reports daily through Excel. Filing paper work. Answering multi line phone system and entering information into the CSM system, etc., performing any and all necessary administrative work, and any and all other duties as assigned.

Milestone Management nka High-mark Residential 04/2012-09/2018

Asst Community Director / Lease Manager / Sales Dir

Reporting to Community Director any and all pertinent daily ongoings and operations of the community and acting Community Director in their absence. Posting all AR rent received through Yardi to the GL ledger and servicing all existing rent accounts. Walking move out apartments to process deposit accounting and act upon any collections. Obtaining new leases through Rent Cafe, Yardi, Lexis Nexis when used in the past, and AMSI when used in the past. Typing all legal paperwork into Blue Moon. Establishing new/future resident relationships by organizing and planning daily work schedule to call on potential and existing sales outlets, from Yardi saved information. Filing evictions with the courts and appearing, as necessary. Filing paper work, answering multi line phones systems and entering information into Yardi, etc. Obtaining necessary daily reports through Excel, performing any and all necessary administrative work, and any and all other duties as assigned.

Education / Training

•Notary Public Certification (07/2022)

•ITT Technical Institute: Secretarial Office Technology Diploma (1989-1990)

Accomplishments

•Received Employee of the Month Award after less than 3 months with the company (Brookdale Senior Living)

•Obtained near perfect delinquency report and 100% knowledge of Ellis Benchmark and received an outstanding award for this. (BH Management)

•Obtained 100% occupancy 4 times over within a two year period & 100% pre leased at one point for 60 days. Also received outstanding service award for two consecutive months for highest number of renewals at a mid level property. (Milestone Management nka Highmark Residential)

Added Value

•Utilize Time management

•Currently handle all paperwork for self employment family business and financial assets 2009-present.

•Currently handle and schedule all activityes and appointments for elderly father, provide or setup transportation for any and all visits, and handle all financial assets 2017-present.

•Assist daughter with children while she is emptied full time, mostly during the summer month but off and on since 2012-present.

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