DEANA CHISHOLM, A.S
980-***-**** adybaa@r.postjobfree.com
Summary
Quality-focused Data Entry Clerk experienced in data processing, coding and transcription. Skilled at entering data quickly with strong attention to detail and accuracy. Team player with outstanding communication skills and flexibility in working with others. Experience
Marketing Reperesntive 07/2018 - 10/2022
Heet ATL
Traveled to various businesses, conventions, and events networking, vending, and marketing .
Consulted with internal clients to evaluate consumer trends to better develop opportunities with advertising.
Posted inventory and propaganda to social media to develop a strong media presence.
Developed and maintained advertising campaigns for seasonal sales.
Worked remotely since 2020 with some hybrid integration in late 2021 Agency Coordinator
07/2015 - 06/2018
Good Sheppard Home Health Care
Served as Subject Matter Expert within the team, regularly advised on how to leverage available tools to maximum efficiency and insights.
Guided team that identified gaps and opportunities for improvement
Identified and corrected data entry errors within company systems to prevent duplication across systems.
Assisted seniors with finding senior living apartments and homes.
Enabled data aggregation and reporting
Organized billing and invoice data, prepared accounts receivable and generated revenue reports to support audits.
Qualifications:
CALL CENTER CUSTOMER
SERVICE 01/2011 - 01/2015
Sprint PCS
Provided support to 80+ customers per day via email, phone support, and company live chat.
Responded to all customer inquiries in a timely manner regarding order updates, and product requests, and resolved all issues following company protocol
Operated in a fast-paced environment while documenting accurate call and email notes and maintaining a positive interactions
Met or exceeded call speed, accuracy and volume benchmarks on consistent basis. Skills
Project Management
Data Analytics, Analytic
55 WPM Typing Speed
Budgetary Compliance & Management
MS Sharepoint, Project, and Office
Pattern Recognition
Quality Assurance
Data Processing
Data Entry
Managing Communication Pipelines
Calendar Management, Time
Management
Enforcing Regulatory Compliance
Education and Training
Major: Business Administration
York Techinal College