Alohalani Kea

*** ***** ***** 407-***-****

Kissimmee, FL 34759 adyb7u@r.postjobfree.com

OBJECTIVE

Seeking to secure a professional position where I can enhance my skills in the customer service industry. To use my eclectic background to fulfill and exceed company expectations.

EDUCATIONAL BACKGROUND

Sanford-Brown Institute April 2010 to January 2011 Medical Assisting Diploma

Orlando Florida

Clinical Qualifications:

• Medical Terminology, Anatomy and Physiology

• Phlebotomy and injections, Pharmacology

• Electrocardiograms (EKG’s)

• Specimen collection, Sterilization techniques and Laboratory testing (urinalysis, strep, Patient scheduling, smear procedures, occult blood, etc.)

• Patient triage, measuring vital signs.

Administrative Qualifications:

• Medical charting, Basic medical billing & coding on ICD-9

• CPT-4 programs, Claims processing,

• Microsoft Office and Internet.

• Proficient in EMR

WORK HISTORY

Hooper Holmes August 2011- Present

RMA

National

● Take and record vital Signs

● Phlebotomy

● Glucose Testing

OBGYN Associates March 2020-Furlough

● Obtain vital signs

● Assist with exams and procedures

St. Cloud Medical group June 2019-March 2020

● Lead MA for South clinic

● Pre-employment testing for all company employees

● Workers compensation clinic

● Primary care clinic

● Proficient with Athena EMR

Walt Disney Co. December 2014-February 2019

RMA

Lake Buena Vista, FL

● Obtain Patient vital signs, chief complaint and medical history

● Prepare patients for examination

● Obtain blood and urine specimens for testing

● Maintain lab equipment, sterilize instruments, enter lab test and results into EMR

● Perform Venipuncture, Finger stick, Urinalysis, EKG

● Fit patients to wrist and ankle braces, Crutches and walkers

● Proficient in wound care and dressing changes

● Liaison to workers compensation network physicians to refer patients to specialist

● Answered all calls, scheduled appointments, checked patients in and out, and call in prescriptions. Department of Health June 2012- December 2014

RMA

Osceola County, FL

● Obtain Patient vital signs, chief complaint and medical history

● Prepare patients for examination

● Obtain blood and urine specimens for testing

● Maintain lab equipment, sterilize instruments, enter lab test and results into EMR

● Assist physicians during exams and procedures such as, Pap smear, IUD insertion, nexplanon/implanon removal.

● Perform Venipuncture, Finger stick, Urinalysis, EKG, Rapid Strep The Center for Advanced Gynecology and Aesthetics September 2011 to June 2012 RMA

Kissimmee, FL

● Back Office –Primary RMA to Dr. Peter Casella. Train medical assistant students. Travel with Dr. Casella to both office locations. Room patients, obtained vitals, entered SOAP notes, performed blood draws, urinalysis, pregnancy tests, send in lab specimens, schedule specialty testing for patients, clean and restocked patient exam rooms, and assisted physicians with exams and procedures such as Intrauterine Insemination, Endometrial Biopsy, Pap smear.

● Front Office – Answered all calls, scheduled appointments, checked patients in and out, and called in prescriptions.

The Center for Advanced Gynecology and Aesthetics November 2010 to January 2011 Medical Assistant (Externship)

Kissimmee, FL

● Front Office – Answered all calls, scheduled appointments, checked patients in and out, and called in prescriptions.

● Back Office – Roomed patients, obtained vitals, entered SOAP notes, performed blood draws, urinalysis, pregnancy tests, sent lab specimens, cleaned and restocked patient exam rooms, and assisted physicians with exams and procedures.

Walt Disney Co. June 1999 to January 2010

Front Desk/ Customer Service

Orlando, FL

• Check In/Out

• Room Assignment/Room Operations- Guest bill settlement, Balance front office revenue

• Customer service- Sell theme park tickets, Assist with guest concerns and recovery.

• Communications hub between Front desk, Housekeeping, and Engineering.

• Service adviser for all front desk/ customer service cashiers

• Trainer for Safety in the workplace.

• Trainer for front desk, customer service and room operations. LICENSURE AND CERTIFICATIONS

HIPAA/OSHA trained, First Aid/CPR/BLS certified through 2020, RMA Certified through AMT Presidents Award (4.0 GPA and perfect attendance)

COMMUNITY INVOLVEMENT

Lake Eola AIDS Walk

St. Cloud Health Fair

Disney Volunteers

REFERENCES PROVIDED UPON REQUEST

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