PROFESSIONAL EXPERIENCE

SOUTHERN LANDSCAPE SOLUTIONS OF TAMPA BAY, INC. // Tampa Bay Area, FL

Office Administrator Feb 2020-Present

Customer service duties including scheduling services developing and maintaining contact lists & customer/vendor files

Produce and distribute correspondence via email, text and company app

Human Resources duties including contacting new staff, hiring, onboarding, and background checks

Financial duties including reconciling bank and expense reports, invoices and collection from customers, vendors

Daily use of QuickBooks Online and Service Autopilot

YMCA BARDMOOR PRESCHOOL ACADEMY // Largo, FL

Lead Teacher March 2018-Feb 2020

Instruct 3-year-old children in developing appropriate activities to promote social, physical and intellectual growth

Plan and implement daily lessons, activities and parent newsletters

AUDIBEL HEARING CENTERS // Tampa Bay, FL

Patient Care Coordinator July 2017-Feb 2018

In-store associate specializing in patient care, consultations, and customer service at hearing aid retail locations

Customer service and appointment scheduling via phone

Administrative taskings and paperwork including confidential medical records and documents

COUNTRY DAY SCHOOL AND COMPASS PRESCHOOL // Indian Rocks Beach, FL

Educational Administration, Largo Campus Dec 2012-Oct 2014

Program Director of Compass Preschool, Indian Rocks Beach Campus Oct 2014-June 2017

Management of staff and teachers

Conduct and oversee licensing procedures, regulations and inspections, resulting in 99% compliance reports

Tripled student enrollment an approximately a year and a half

YMCA of GREATER ST. PETERSBURG // St. Petersburg, FL

Program Director Sept-Dec 2012

Planning and management of Before and After-School Programs for elementary age students

Maintain health, safety and nutrition to meet the standards and regulations of county and state

MADEIRA BEACH RECREATION CENTER // Madeira Beach, FL

Assistant Director // Program Director Aug 2009-Sept 2012

Coordinate and manage staff and seasonal counselors for After School Programs and Summer Camps

Develop elementary age activities and enrichment programs

Maintain and oversee county and city licensing policies, procedures and inspections

KIDZ CLUB // St. Petersburg, FL

Fragile Medical Needs Childcare Researcher March-Aug 2010

Develop a franchised facility by researching medical regulations, childcare and educational requirements, and licensing

Market and promote the program to area medical and childcare centers

YMCA OF MIDDLE TENNESSEE // Brentwood, TN

Program Director Oct 2008-July 2009

Plan and execute all curriculum, activities and nutrition

Management, staff training and implementation of licensing and health regulations for school age programs

MADEIRA BEACH RECREATION CENTER // Madeira Beach, FL

Counselor and Assistant Coordinator for School Age Children Oct 2007-July 2008

Oversee pre-k through middle school aged groups in the After School Program and Summer Camp

CITY OF SEMINOLE RECREATION PRESCHOOL // Seminole, FL Oct 2000-Aug 2007

Preschool Education Director

Supervision and training of staff and teachers for pre-school aged children program

Manage county and city licensing policies, procedures and inspections

Develop and plan age-appropriate activities, lessons, enrichment series and extracurricular programs for

CUTTING EDGE GRANITE // Largo, FL

Sales and Accountant Assistant Aug 2000-June 2001

Manage showroom sales, customer service and initial meeting with potential clients

Negotiate vendor contracts, deliver reports, obtain referrals, contact leads and follow up to maintain relationships

BCT DEVELOPMENT, INC./TRADITIONS HOMES // Seminole, FL

Sales Representative March 1998-Oct 2000

Managed sales center to identify their needs and assess interests in a new, 44 lot single family home community

Increased sales through excellent customer service and knowledge of the area

See LinkedIn Profile for more extensive work experience

Carrie Sorenson

ADDITIONAL SKILLS

QuickBooks Online and Service Autopilot

Administration and Office Management

Highly organized with attention to detail

Sales and promotional knowledge

Ability to work independently and with a team to enhance and/or expand business needs

EDUCATION

St. Petersburg College and Pinellas Technical Education Center

Early Childhood Directors Credential Level I, CDA, Florida Childcare Professional Credential

Florida Department of Education Child Care Apprenticeship Certificate

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