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Medical Assistant Customer Service

Location:
Buffalo, NY
Posted:
July 16, 2023

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Resume:

Malisha Arias

Buffalo, NY *****

adyb65@r.postjobfree.com

+1-267-***-****

Attentive Medical Assistant with 6+ years experience of both administrative and clinical duties and true passion for comforting distressed patients.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Office Manager/Receptionist/Medical Assistant

Lockport Primary Care - Buffalo, NY

May 2022 to Present

• Increased patient’s satisfaction by creating new workflow improvement techniques.

• Maintain stock of medical supplies by anticipating work requirements ordering supplies, and distributing supplies where necessary.

• Oversee the registration process, which includes insurance verification, and scheduling coordination.

• Managing 300+ patients monthly files and date, ensuring strict adherence and compliance to patient’s confidentiality policies.

• Greeted new patients, identified the purpose of visit and directed them to specific service according to their needs.

• Managed cash accounts, including disbursed funds and hike keeping accurate records of collections and disbursement.

• Take and monitor vital signs for upward of 30+ patients a day.

• Record, manage, and update patient’s information in accordance to HIPAA regulations.

• Clean and sanitize tools and equipment daily.

Direct Worker

FoxChase HomeCare - Philadelphia, PA

July 2019 to December 2021

• Remind of medication

• Transport to appointments

• Schedule and reschedule appointments

• Bath

• Prep food

• Light housekeeping

• Grooming

• Help dressing

Medical Assistant/Receptionist

Physical medicine and acupuncture - Philadelphia, PA July 2013 to December 2021

• Answer general questions and prepare patient room and disinfect after each patient

• Check patients in, collect and verify information

• Recorded vital signs and medical history

• Performed front desk duties, including

• answering phones, scheduling appointments, and updating patient information

• ordering supplies.

• Relay messages from patients to physicians about concerns, condition updates.

• Assist with technical treatments and entered information in patient records and charts.

• Reviewed treatment sheets for completeness and accuracy.

• Kept facility stocked with necessary supplies, equipment and instruments

• Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations. Education

Certificate in Medical Assistant

Brightwood Career Institute - Philadelphia, PA

September 2015 to June 2016

2 years of college in Nursing

Community College of Philadelphia - Philadelphia, PA Skills

• Collecting vital signs

• Valid NY driver’s license

• Understands medical procedures

• Preparing meals

• Reliable transportation

• Grooming and bathing assistance

• Phlebotomy

• 200+ vaccinations

• Bilingual (10+ years)

• Able to lift 50+ pounds

• Infection control procedures

• Quick problem solver

• Performing patient intakes

• Direct Care Staff Training Course of Competency:Personal Care Home Direct Care.

• Issued:03/2018

• NCS First Aide, CPR, AED issued by National Safety Council in Pennsylavnia.

• NCS Defensive Driving 10th Edition Issued:12/2018. Expires:12/2020

• Patient relations

• Customer service

• Medical office experience

• Microsoft Access

• Medical Scheduling

• Medical Records

Languages

• Bilingual - Expert



Contact this candidate