Customer Service Assistant Manager
Resume:
Katrina Avery
Victorville, CA 92395
adyb57@r.postjobfree.com
OBJECTIVE To obtain a position in medical claims utilizing my skills and qualification for the overall benefit and advancement of the medical community QUALIFICATIONS AND SKILLS
Five years of experience in medical claims
processing. Ability to use various office equipment sich as pc, copers, facsimile, and scanner. Type
25+wpm and familiar with MS Word, MS Excel, MS
Powerpoint, and data entry software where I have
used UB04, HCFA 1500forms while billing Medicare,
HMO and Medi-Cal. Knowledge in administrative
clerical procedures and systems such as word
processing, filing and records management systems, answering multiple phone lines, scheduling
appointments, transcription, forms design principles, and other office procedures and terminology. Over
ten years of experience in customer service. I am
dependable and trustworthy with excellent work
ethics
EXPERIENCE DR MIKE’S WALK IN CLINIC
VICTORVILLE, CA
02/2022-present
Processed billing and collection for skilled medical clinic facility, Medicare, Medicaid, Medical, and Tri-Care insurance, follow up on unpaid claims to resolution. Check eligibility for patients and enter patient census reports. Prints aging report for overpayments, and other irregularities. Complies with Federal, State, and
company policies, procedures, and regulations.
STELLAMARIS GROWTH CENTER, MORENO VALLEY, CA
05/2016-present
Facility Assistant Manager, Assist the residence model of medical care for those with complex health needs.
Records financial transactions and other account
information to update and maintain account records. Customer Service assist Social Workers, schedule
appointments, school needs, and wraparound teams.
CASA ESPERANZA TREATMENT CENTER, CHINO, CA
02/2021-present
Facility Assistant Manager, Assist the residence model of medical for those with complex health needs. Customer service answer multiple phone lines, assists social workers, schedule appointments, assists in school needs, and schedule appointments with wraparound needs.
EDUCATION SJVC
02/2022
Graduated 09/2022
Medical Billing and Coding
Moreno Valley Community College
Early Childhood Education
COMMUNICATION Great verbal and written communication skills, answer phones
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