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Customer Service Sales Associate

Location:
Washington, DC
Salary:
42000
Posted:
July 16, 2023

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Resume:

Nnennaya E. Aliche

Current Address: N/A

Permanent Address: 6828 Walkway Ct • Bryans Road, MD 20616

856-***-**** • adyb4u@r.postjobfree.com adyb4u@r.postjobfree.com

EDUCATION

Howard University, Expected May 2025 Washington, D.C.

Bachelor of Science in Psychology; 3.5/4.0 GPA

Minor in Criminology

Relevant Coursework: Statistics I & II, Neuropsychology, Intro to Criminology, Social Psychology

SKILLS AND SOFTWARE PROFICIENCIES

Microsoft Office • Canva • MS InfoPath • Conflict Resolution Skills • 75 WPM • Fluent in English and Spanish • Microsoft Excel

WORK & LEADERSHIP EXPERIENCE

June 2023 - present Amazon Washington, D.C.

Customer Service Associate

Provides exceptional customer service to individuals utilizing Amazon's convenient package pickup and drop-off service.

●accurately scanning and processing packages, maintaining a clean and organized locker area, and ensuring a positive customer experience

June 2023 – Fall 2023 DCYRS Washington, D.C.

HU Youth Justice Advocates Mentor

Teaching and mentoring D.C. detained youth under the directions of the D.C. Youth Rehabilitation Services in partnership with the HU Youth Justice Advocates.

Fall 2023-Spring 2024 HU Omoge Dance Ensemble Washington, D.C.

Event Coordinator

Played a vital role in organizing and executing various events and performances related to the team.

Collaborated closely with team members, coaches, and external stakeholders to plan dance showcases, workshops, fundraisers, and other engagements.

Responsibilities included coordinating event logistics, managing budgets, securing venues, coordinating with performers and guest speakers, promoting events through various channels, and ensuring a seamless execution of all activities.

May- December 2022 Super Beauty Waldorf Waldorf, MD

Sales Associate

Main responsibilities revolved around delivering exceptional customer service, processing sales transactions, and ensuring the shelves are well-stocked and neatly organized.

●Trained staff on use of new programs and developed voice-automation system that increased productivity, which allowed fifteen (15) percent reduction in staffing needs.

●Increased the loyalty program numbers by seventy-three (73) percent in three (3) months.

ACTIVITIES & HONORS

National Dean’s List; 2022 • DCYRS Youth Advocate Mentor • HU Omoge Dance Ensemble, Event Coordinator • HPE Hall Council, Recording Secretary • We the Girls Leadership Summit Student Ambassador 2022 • National Society of Leadership and Success HU Chapter (NSLS) • Psi Chi Honor Society • National Honors Society



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