*** ********* **

Ft. Wayne, IN *****

317-***-****

adyb4l@r.postjobfree.com

Jennifer A. LaPrees

Objective

Seeking a position utilizing my skills in customer service, leadership, and administration, to progress the missions and goals of the organization and team.

Experience

2023-2023 Insurance Agent P&C Licensed StateFarm

Contacting prospective clients

Educating current and potential clients regarding Property & Casualty Insurance

Creating and maintaining personal relationships in a Risk Advisory Role

Writing insurance contracts

Providing coverages according to the needs and concerns of the client

Planning outside events in the community

Going out to local apartment communities and real estate companies building professional relationships for referral clients

Maintaining out bound prospective calls, anywhere from 50-100 a day

Maintaining current clients and meeting their insurance need

Risk Advisory trained

Knowledgeable in Indiana State Insurance laws and working according g to those as well as StateFarms policies and procedures

Remaining coachable in the day by day, never ending changes of/in insurance

2016-2021 Stay at Home Mom

Managing and setting appointments

Preparing and serving meals

Housekeeping for a Family of four

Providing transportation from school to appointments

Attending I.E.P meetings for a child with ASD

Maintaining household budget with Excel and paying bills

Grocery and clothes shoppin

2013-2016 Recovery Administrator/Specialist NextGear Capital

Recovery Administrator/Specialist – Recovery/Legal Department

Collaboration with Recovery Manager on supplementation of new ADS Software.

Running Auto Payments and Credit Card payments for Write-off/Defaulted accounts.

Receiving Bill of Sales and Proof of Purchases for Sale Out of Trust Vehicles from Consumers. Preparing Affidavits in order to release Title’s to Consumers.

Pulling Credit Reports of Write-off/Defaulted Accounts and Owners.

Pulling UCC filings for Write-off/Defaulted Account.

Maintaining Domestication Spreadsheet as well as cleaning the Domestication Project up and collaboration of new processes for the Project.

Filing open JX Matters in Serengeti, adding new Attorney’s to Serengeti, and educating new Attorney’s on how to file invoices in Serengeti.

Mailing correspondences to Default Dealers.

Daily reporting of Recovery Workbook numbers in Excel and Emailing to Department Heads.

End of Month reporting.

Lending Administrative Representative at NextGear Capital

Business Services Representative - Business Services Dept.

Processing of 80-160 emails daily while maintaining a 100% accuracy on weekly audits.

Answering calls from internal and external customers.

Maintained Excel spreadsheet for the field of prior day Manheim Sale Non-NextGear vehicles.

Communication with the Field and Dealers regarding accounts.

Processing UCC's.

Processing hard copies of new Contracts.

Completed The 5 Choices to Extraordinary Productivity course in 2015.

Currently working with HR to implement my idea for an SME position at NextGear for the first of the year in 2016.

Guiding Coalition with NextGear Capital

Sub-Team Communications

Production and Implementation of the monthly Trailblazer Newsletter.

Weekly and Bi-weekly conference calls.

Moderator or Minute Transcriber.

Flooring Specialist at NextGear Capital

Customer Account Representative - Flooring/Auction Services.

Maintained 85% of Manual entries for floored Auction vehicles.

Maintained 20% of floor plan modifications.

Maintained Excel spreadsheet for Director of Auction Services regarding previous day’s business.

Communication with AE's and Dealers regarding pending vehicles.

Employee of the Month - August 2013 and March 2014.

Implementation of the CSA position for Auction Services through Time to Shift..

2009-2011 Methodist Cardiology

Executive Administrative Assistant - 3 Cardiology Doctors.

Managed daily patient, meeting, and traveling schedules.

Communicated daily with patients maintaining a high level of patient and Doctor Confidentiality through strict HIPPA Laws.

Maintained patient medical records.

Transcribed recorded Doctors’ notes for patient records and correspondences.

Managed four office employees.

Maintained employee’s hours, submitting to H.R.

License/Certifications

2015 – KARRASS Workshop/Training.

2015 – The 5 Choice to Extraordinary Productivity.

2015 – Project Management Essentials.

2023 – P&C Licensed

Skills

Microsoft Excel, Office, and Word

Power Point

ADS Software

AS400

Warehouse Manager

SAP Software

Discover Software

Floor planning knowledge

Time and Multi-tasking skills

Written and communication skills

Education/Military

1991-1995 Boca Ciega High School

Honor Roll and Diploma Recipient.

1997-2000 United States Army

2008-2010 Ivy Tech Community College

General Studies.

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