Carrie Morris

smart, driven, passionate team player

Akron, OH 44305

adyb3v@r.postjobfree.com

+1-330-***-****

my experience has mainly been medical but I have been blessed to learn multiple trades. I am a people person and enjoy learning new things. I have a valid driver's license also. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Private Duty Nurse

self-employed - Akron, OH

May 2020 to Present

I provide care for daily needs, client is behavioral and needs assistance with adls, and med pass CSR - Customer Service Representative/Senior recruitment LeafFilter Gutter Protection - Hudson, OH

June 2012 to January 2020

Called leads to schedule appointments for free estimates. Rebutted leads and was one of the top 3 in sales for day and nights. I also took lead on nights for web inquiries. Attend shows, set up and break down displays booth, recruit installers and call center reps. Education

Associate in Nursing/psychology

Brown Mackie College-Akron - Akron, OH

June 2008 to November 2009

Nursing Licenses

PN

Expires: March 2010

State: OH

Skills

• CSR (10+ years)

• Call Center (10+ years)

• Customer Care (10+ years)

• Customer Service (10+ years)

• Customer Support

• Calendar Management (7 years)

• Call (10+ years)

• Nursing

• Personal Assistant Experience

• Administrative Experience

• Medicare

• Office manager experience

• Event planning

• Adobe Acrobat

• Microsoft Outlook

• Medication administration

• Tube feeding

• Hospice care

• ADLs

• Care plans

• Home care

• Basic IV

• Experience administering injections

• Catheterization

• Laundry

• Patient care

• Employee orientation

• Vital signs

• Triage

Certifications and Licenses

LPN

Assessments

Customer Focus & Orientation — Highly Proficient

August 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Call Center Customer Service — Expert

August 2019

Applying customer service skills in a call center setting. Full results: Expert

Scheduling — Proficient

August 2019

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient

Call Center Customer Service — Highly Proficient

December 2019

Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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