Judy Thayer

**** ****** ****, ***. **

Lakeland, Florida 33803

515-***-****

adyb3l@r.postjobfree.com

Summary of Qualifications

Provide administrative, informational, and clerical support which included working with confidential information. Skilled in word processing, Excel, Access, PowerPoint, Microsoft Outlook, Microsoft Word, LaborSoft, Novatus, VISIO, PPCPROD System, Windows 2000/XP Professional and Windows Vista. I type 55 wpm, fax, scan, and operate many different kinds of business machines. Experience

6/28/21 to 4/17/2023

Florida Southern College

● Admissions Information Specialists for Admissions and Admissions Operations

● Performed duties for 3 directors and 29 staff

● Scheduled daily campus tours three times a day for guests and families

● Handled a ten line switchboard

● Prepared the daily tour schedules

● Took care of incoming and outgoing emails to Admissions

● Prepared documents for students to sign and pick up

● Trained and worked with student worker each year (four each year) 3/14/20 to 6/27/2021

Covid-19 (Off work)

8/17/18 to 3/13/2020

Express Employment Professionals (New Beginnings High School in Winter Haven & Fort Meade)

● Administrative Assistant to three Directors and one Pilot Director and nine school staff

● Performs daily functions: checks emails, answers correspondence, maintains Directors’ calendars, schedulers appointments, maintains CUM files, makes daily phone calls to parents and guardians

● Helps with morning check-in and processing of students for AM classes

● Creates spreadsheets for tracking student activities and programs

● performs daily functions: running the switchboard, transcription, billing, and data entry

● Responsible for mail processing: opening, scanning, stamping, sorting and distribution to staff

● Provided customer service support to students and parents and guardians

● Support Directors and staff with major projects

● Daily inputting of accounts receivable, routing statements, and answering of emails

● Verifies and run monthly reports in data management program for accurate and timely statistical reporting

11/4/15 to 4/13/18

State of Iowa, Labor and Legal Services

● Administrative Assistant/Legal Secretary to General Counsel and 4 other attorneys

● Prepare, assemble and maintain information that includes exhibits to be used in arbitrations/ hearings. Responsible for filing, organizing, scheduling, and preparing exhibit list and trial/ hearing materials

● Receive all contract and non-contract grievances, have direct contact with the Union Stewards and/or Union Representatives regarding hand deliver of grievances, filing of request to strikes arbitrators and grievance timeliness communication with unions

● Determine whether grievances are timely. Check grievance reports for accuracy and for conformance to policies and standards. Maintain the grievance database to ensure that is it updated and that statistical information can be retrieved

● Prepare and maintain case files/log data for case assignments. Verify data base information for accurate and timely statistical reporting, prepare and type various records and reports, legal forms, motions, briefs and correspondence

● Prepares and maintains case files and longs data

● Verifies and will run monthly reports in data management program for accurate and timely statistical reporting

● Manage the General Counsel’s calendar; coordinate, make reservation and handle travel arrangements for LLS and General Counsel

6/2014 to 10/2015

Magellan Behavioral Health of Iowa

● Administrative Assistant to the Clinical Director and Quality Improvement Director, along with their various staff with daily administrative support

● Perform daily tasks such as: typing and creating correspondence, documents, reports; creating and maintaining excel spreadsheets; maintaining email folders for Directors; coordinating and maintaining calendars for Directors and staff; set up internal and external meetings; scan records and fax documentation

● Daily entry of ER Notifications Form from hospitals all over the state into the IP system for authorizations

● Working with IP system doing morning count and distribution of cases for Clinical daily reviews

● Provide backup for switchboard

07/2013 to 6/2014

Aerotek Staffing – CDS Global, Inc. (Temporary Position)

● Paralegal who supported 3 contract specialists with daily administrative support

● Researched contracts, prepared and ran Novatus reports

● Handled certificates of insurance requests, prepared and processed monthly CPI letters, and calculated price rates

● Scanning, entering, and filing of all legal documents in Novatus (software systems that manages contracts and other legal documents)

● Perform daily functions: answering e-mail correspondence, typing, filing, maintaining calendars, transcription, answering phones, maintaining electronic & paper files, coordinating and maintaining calendars, coordinating and setting up meetings

● Organized the go to digital incentive process for Novatus, plus digitalized all Canadian contracts

● Helped with Novatus training

10/2011 to 6/2013

Worksource Staffing, Des Moines, IA -- (Temporary Position at Aramark Uniform Services and Material Con-Trol)

● Administrative Assistant who performed daily functions: transcription, correspondence, maintaining client files, time entries, billing, data entry, and making travel arrangements

● Responsible for mail processing: opening, scanning, stamping, sorting and distribution to staff

● Provided customer service support to clients and call center

● Maintained schedules and appointment calendars for 6 district managers

● Supported management and staff with major projects

● Daily inputting of accounts receivable, UDT’s, Route statements, QCM’s and answering of emails

● Drafted weekly and monthly reports for FMR and BBG 4/2010 – 9/2011

Legal Assistant/Paralegal, Roberts, Stevens & Prendergast, Waterloo, IA 3/2005 – 3/2010

Executive Assistant, Greater Cedar Valley Alliance & Chamber, Waterloo, IA 6/2001 – 2/2005

Legal Assistant, Dutton, Braun, Staack & Hellman, P.C. Waterloo, IA 3/1996 – 5/2001

Legal Assistant, Swisher & Cohrt, P.L.C. Waterloo, IA Education

Hawkeye Community College, Waterloo, IA ** Associate of Applied Science Degree (Executive Assistant)

Certifications

National Career Readiness Certificate – April, 2013 References

Upon Request

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