CASSANDRA

WOODRUFF

adyb1t@r.postjobfree.com

920-***-****

Manitowoc, Wisconsin

*****-****

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. PROFESSIONAL SUMMARY

Dollar Tree - Assistant Manager

Manitowoc, WI • 01/2023 - Current

TitleMax Title Loans - Store Manager

Manitowoc, WI • 11/2022 - 01/2023

Arby's Restaurant - Shift Manager

Manitowoc, WI • 05/2022 - 10/2022

WORK HISTORY

• Launched quality assurance practices for each phase of development Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

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Managed senior-level personnel working in marketing and sales capacities.

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Created employee schedules to align coverage with forecasted demands.

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• Completed point of sale opening and closing procedures. Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

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Trained new employees on proper protocols and customer service standards.

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Reduced operational risks while organizing data to forecast performance trends.

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Monitored daily cash discrepancies, inventory shrinkage and drive-off.

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Managed inventory control, cash control, and store opening and closing procedures.

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Interacted well with customers to build connections and nurture relationships.

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Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

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Evaluated employee performance and conveyed constructive feedback to improve skills.

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Assisted in organizing and overseeing assignments to drive operational excellence.

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Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive

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SKILLS

• Sales Reporting

Closing and Contract

Negotiations

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• Contract Management

• Time Management

• Maximizing Profitability

• Orientating and Training

• Retail Operations Management

• Vendor Performance Monitoring

• Directing Team Members

• Staff Training

Customer Service and

Satisfaction

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• Closing Oversight

• Sales and Marketing

• Staff Management

• Shift Coverage

• Product and Service Knowledge

• Shrink Minimization

• Overseeing Employees

• Team Motivation

• Staff Supervision

• Cash Deposits and Receipts

Employee Coaching and

Mentoring

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Customer Relationship

Management

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• Merchandising

• Customer Relations

• Money Handling

Lincoln High School

Manitowoc, WI • 06/2008

High School Diploma : All

EDUCATION

Spadz - Cook

Manitowoc, WI • 09/2021 - 04/2022

Renegades - Bartender Shift Manager

Manitowoc, WI • 11/2020 - 04/2021

Berserkers - Bartender

Two Rivers, WI • 02/2018 - 04/2021

example for shift team.

Set aggressive targets for employees to drive company success and strengthen motivation.

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Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

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Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

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Kept kitchen clean and organized by performing daily maintenance tasks.

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Measured, weighed and mixed appropriate ingredients according to recipe directions.

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Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

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Kept alcoholic beverages well-stocked and organized to meet expected demands.

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Explained daily specials and beverage promotions to exceed daily sales goals.

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Adhered to state laws regarding alcoholic beverage services and customer regulations.

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Polished glassware, bussed tables, and removed debris to keep customer areas clean.

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• Kept bar presentable and well-stocked to meet customer needs. Followed alcohol awareness procedures for preventing excessive guest intoxication.

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• Crafted special drink and cocktail menu items for seasonal offerings. Followed strict recipes and drink measurements to minimize product used.

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Contact this candidate