Lakeshia Quiles

P: 856-***-****

E: adyb1k@r.postjobfree.com

Friendly and accurate bank teller with over 15 years of experience helping customers in South Jersey. Won numerous contest throughout the region for best customer service in 2015 and 2016, also in branch contest for most referrals and closed referrals in 2014 and 2016. I’m a respectful punctual employee with the ability to multitask.

KEY ACHIEVEMENTS

Won apple to apple contest for best customer service in my region in 2015 and 2016

Won branch contest for most referrals and closed referrals in 2014 and 2016

Education

Years Of High School: 1989-1993

Highest Level Of Education: High School Diploma

Name Of HS: Vineland High School

Address: 3010 E Chestnut Ave, Vineland, NJ 08361

Skills

Team leadership

Great communication skills

Ability to work under pressure

Problem solve

Pays attention to details

Ability to adapt to change and help move an agenda to its highest level of success

JOBS

8/2001 - 9/2003 Fleet/ Summit/ BOA JOB DESCRIPTION: Bank Teller

9/2003 - 3/2017 Susquehanna/ BB&T JOB DESCRIPTION: Bank Teller, Back Up Supervisor

Processed daily client transactions, including deposits, withdrawals, Money transfers, loan payments and selling cashier checks.

Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within compliance.

Assist clients with various questions and concerns related to their accounts and bank products.

Cross trained other tellers to help improve with job performance.

Help customers open and close checking accounts, personal mortgages, credit cards, and saving accounts with a smile.

Order money for branch weekly.

Reconciled cash drawers at the end of the day.

Processed night deposit drops daily.

3/2017 - 1/2020 Yankee Candle JOB DESCRIPTION: Store Manager

Managing budgets

Recruited, trained, supervising and appraising staff.

Dealing with customers needs, queries, and complaints.

Overseeing pricing, stock control, and inventory of the store.

Maximizing profitability and setting/ meeting sales targets including motivating staff to be the best they can be.

Make weekly schedules.

Ensuring compliance with health and safety legislation was in place after covid.

Monthly/ weekly floor sets with staff.

Weekly district conference calls to go over budgets, floor sets and other concerns with stores in our district.

2020 - Present Angel In The Shade JOB DESCRIPTION: Co-Owner (Self Owned Business)

Monthly Inventory

Budgeting

Provides great customer service with confidence and a smile

Listen for customer needs

Order products

Floor set changes

Assist client with any questions or concerns

Open and closes stores

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