Sarah Vincent

Worcester, MA *****

adyb12@r.postjobfree.com

+1-413-***-****

To use my previous experience and skills to better help your company. Authorized to work in the US for any employer

Work Experience

Internet Sales Representative

Patrick Motors Subaru - Shrewsbury, MA

June 2020 to Present

My daily tasks include:

• Calling, emailing and texting customers that have shown interest in our vehicles.

• Making sure all their questions are answered and that their visit went well.

• Confirming customer information in the database.

• Answering phones and confirming inventory availability. Customer Care Representative- BDC Sales

Harr Motor Group - Worcester, MA

February 2017 to June 2020

My Daily Task Included:

• Making numerous calls to set appointments for the Sales floor.

• Making sure all of our customers are completely satisfied.

• Verifying customer information and vehicle information.

• Handling any questions or concerns before during and after the purchase of a vehicle.

• Updating the dealership’s data base system accordingly.

• Marketing our company as much as possible on numerous different social media sights. Waitress, Dishwasher, Fountain

Friendly’s Restaurant - East Longmeadow, MA

June 2016 to February 2017

My Daily Task Included:

· Greeting customers as they came into the restaurant

· Taking customer’s orders

· Making sure all of our guests were completely satisfied

· Washing and putting away dishes

· Answering phones

· Stocking the inventory

Ebay Marketing- Temporary

Competitive Edge - East Longmeadow, MA

August 2016 to November 2016

My Daily Tasks Included:

· Posting and keeping up with Eba ads

· Answering Phones

· Working with other stores to find inventory

· Setting up displays in the shop

· Setting up service appointments

Server

Bentley’s Bistro - East Longmeadow, MA

April 2016 to August 2016

My Daily Tasks Included:

· Making sure we have everything we need stocked up and ready for the upcoming shift.

· Taking customer’s food and drink orders

· Serving our guest their food and drinks

· Making sure every guest is completely satisfied with the food

· Cleaning and restocking the restaurant and kitchen at the end of the night. Server

Villa Napoletana - East Longmeadow, MA

February 2016 to April 2016

6/2016-2/2017

My Daily Tasks Included:

• Makings sure everything is fully stocked

• Taking customer's orders

• Serving our guests their food and drinks

• Salad preparation

• Making sure all of the tables are properly set

• Set up for events such as receptions or brunch

• Cleaning the entire restaurant and kitchen after every shift

• Making sure every guest is completely satisfied with the service and food. Waitress, Hostess, Dishwasher, Ice Cream Scooper

Friendly’s Restaurant - Gardner, MA

June 2014 to November 2014

My Daily Tasks Included:

· Greeting and seating customers

· Taking our customers food and beverage orders

· Serving the food and drinks ordered by our guests

· Clearing and resetting tables

· Answering Phones

· Washing dishes

· Running the ice cream counter at times

· Cleaning up the restaurant once we closed for the day Product Specialist/ Sales Woman/ BDC Representative Harr Toyota - Worcester, MA

January 2012 to November 2012

My Daily Tasks Included:

· Making constant sales calls trying to get customers to the store.

· Selling new or used cars, trucks and SUVs

· Completing purchase orders

· Marketing our company and our vehicles using social media, phone, and email advertising.

· Making sure the vehicle that was purchased is completely clean and in top shape for pick up.

· Dealing with any problems, questions or concerns my customers may have had before during and after the sale is finalized.

Front Desk Receptionist

The Hampton Inn - Worcester, MA

October 2011 to April 2012

My Daily Tasks Included:

· Answering Multiple Phone Lines

· Booking Rooms on our complex computer reservation system

· Checking people in and out of the hotel

· Making sure all of our guest were completely 100% satisfied for their entire stay at our hotel

· Ensuring that our guests choose our hotel for their next stay. Education

Some College in Psychology and Business courses

Quinsigamond Community College - Worcester, MA

August 2007 to November 2009

Diploma

Burncoat High School - Worcester, MA

May 2007

Skills

• English

• Organizational skills

• Multi-line phone systems

• Dealership experience

• Customer support

• Cold calling

• Live chat

• Insurance verification

• Host/hostess experience

• CRM software

• Typing

Assessments

Customer focus & orientation — Proficient

September 2021

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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