Customer Service Credit Card
Resume:
SUMMARY
Talentedprofessional with expertise in Trainer role. Dynamic public speaker known for meeting demanding training schedules and exceeding management expectations. Considered valuable asset to any team. Highly-motivatedemployee with desire to take on new challenges. Strong
worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with
consistent and organized practices. Skilled inworking under pressure and adapting to new situations and challenges to best enhance the organizational brand.
SKILLS
• Delegating Work •
• Team Leadership •
Active Listening POS Systems
• Team Leadership and
• Processing Payments Supervision •
Team Exercises
• Coaching and Mentoring
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Written and Verbal Communication
• Customer Service EXPERIENCE
Crew Trainer
Columbus, GA
McDonald's/ May 2022 to Current
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Program Monitoring and Tracking
• Employee Interviewing
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Instructed new team members on correct procedures for operations Provided constructive feedback and one-on-one coaching to employees.
Stayed up to date on requirements of all team positions tooptimize
training.
Delivered group and individual needs-based training to personnel.
Monitored training activities occurring on construction crews to promote maximum crew safety, performance and effectiveness. •
Provided written evaluations of employee performance to management.
Documented performance, safety and customer service needs to improve operations.
Assisted in hiring crew members to expedite on-boarding process.
Cashier
Columbus, GA
Chick-fil-A/ Dec 2021 to May 2022
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Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted cash and credit card payments, issued receipts and
provided change.
Answered customer questions and provided store information.
Delivered high level of customer service to patrons using active
listening and engagement skills. EDUCATION AND TRAINING CO 24
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