Jill A. Johnson

* ********* ******

Bluffton, SC 29910

315-***-****

adyayz@r.postjobfree.com

Qualifications Summary

Administrative Support experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical, and discreet, committed to superior customer service both internally and externally. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively. Capabilities include:

- Typing 70+ wpm - 10 Key 12,000+ keystrokes - Customer Service & Relations

- Event Planning - Telephone Reception - Filing & Data Archiving

- General Accounting - Computer Operations - Office Equipment Operation

- Problem Solving - Travel Arrangements - Microsoft Office Products Employment History

7/22-9/22 Accounting Assistant, Cypress of Hilton Head, Hilton Head Island, SC 12/21-6/22 Office Manager, Dodgson Flooring, Hilton Head Island, SC 2/18-5/20 Driver, Lyft, Akron/Cleveland, OH and Greensboro, NC 2/03-2/18 Title Production Assistant, First American Title Insurance Company / The Talon Group, Akron, OH Experience Highlights

Administrative Support

● Created property title reports (commitments, preliminary judicial reports, current owner reports and policies).

● Generating invoices for services outside the normal scope of investigating property title records.

● Collection of past due invoices (through email, faxing and phone calls).

● Investigate discrepancies on invoice (pricing and missing payment postings).

● Updating accounts with payments and generating electronic bank deposits.

● Documentation of office procedures.

● Ordered title exams from all over the United States.

● Performed internet research of public records (recorders offices, tax departments and other records as needed).

● Generated current owner exam notes.

● Handled all accounts receivable and payables for a small company.

● Coordinated installations with customers and contractors. Customer Service & Reception

● Screened and directed phone calls from realtors, lenders, Attorneys, buyers and sellers.

● Provide quality customer service to internal and external customers.

● Acted as a liaison between IT and internal users. Education

Bryant & Stratton Business College, Syracuse, NY

AOS of Computer Programming

Minor in Accounting