Ella Ngange

470-***-**** adyasr@r.postjobfree.com Marietta, GA www.linkedin.com/in/ella-ngange

Professional Summary

Experienced Scrum Master with 7 years hands on working with software development teams. Highly motivated and experienced Scrum Master with a proven track record of leading cross-functional teams to deliver complex software projects on time and within budget. Skilled at building strong relationship with team members, stakeholders, and customers to drive continuous improvement and increase productivity. Proficient in Agile Methodologies, including Scrum, Lean, and Kanban.

Skills/Tools

Knowledge of various Agile frameworks: Scrum, Kanban, Scaled Agile Framework (SAFe), Lean, waterfall, Scrumban, Business Analysis, QA/Testing, Project coordination, Risk Analyst, Process Improvement, Software Development Life Cycle (SDLC)

●Utilize agile project tool for project tracking like JIRA, ASANA, Confluence, MS Teams, Rally, DevOps, Azure Devops, Team Foundation.

●Experienced in Agile techniques: User Stories, Test-driven development (TDD), Pair Programming, Swarming, JQL, Continuous Integration

●Leadership skills, excellent communication skills, strategic planning skills, ability to multitask, effective decision-making skills, time management skills, computer skills, interpersonal skills, coaching, mentoring.

Employment History

Fidelity Information National Services GA September 2020 to present.

Snr. Scrum Master/Agile Coach

Help the company adapt existing methods and procedures to agile practices to help create possible alternative solutions to moderately complex problems in delivery equipment and software to clients.

Assist the Product Owner during the BACKLOG refinement (Grooming) to make sure we have a healthy BACKLOG and I help my team during estimation (allocating story points to the stories).

Use agile practices and considerable judgment to determine solutions on profitability problems.

Facilitates Iteration Planning, support Product Owner in managing product backlog, ensuring the effectiveness of daily scrum meetings, work with the team to resolve impediments and coaching the scrum team on sound agile practices.

Ensures the effectiveness of development processes and ensure effective communication among everyone involved in the project.

Monitor and assess the delivery of complex customer IT Infrastructure projects/programs from planning.

Supports my teams during Pre PI-Planning during our IP iteration, Participates in PI planning session and ensures my team contribution to the program backlog aligns with SAFe values.

Use JIRA and KANBAN board to monitor and track project progress iteratively, assign stories to iterations, tag defects to stories, split stories to tasks, help team and stakeholders visualize workflow, limit work in progress and maximize efficiency.

Assist the Release Train Engineer (RTE) to facilitate the Scrum of Scrum (sos).

Duke Energy Charlotte NC July 2018– August 2020

Scrum Master

●Experienced managing projects using Agile tools like Atlassian JIRA, and Confluence with some knowledge of RALLY and TFS tools.

●Wide experience in facilitating the preparation and planning of iterations by establishing Agile estimation practices (Planning Poker) and calculating team capacity.

●Coached organizations and teams on Agile values and principles (Agile Manifesto) and advised them on Agile Best Practices, while using Scrum to solve their problems.

●Good track record building a productive environment where team members own the product and enjoy working on it, by encouraging and motivating them and praising them at the end of each sprint for a job well done.

●Enjoy working in an environment where I am the point of contact for external communications with customers and stakeholders.

●Analyzed support tickets and found solutions to software issues utilizing previous help desk support pages.

●Led team in creating account class spreadsheets to resolve technical issues.

Ecobank, Douala, Cameroon March 2015 - June 2017

Scrum Master /Business Analyst

●Assessing the Scrum Maturity of the team, organization, and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.

●Serve as Coach and Mentor within the organization to facilitate adoption & maturity.

●Work between the product manager and internal & external teams, guiding the organization on how to use Agile/Scrum practices and values to delight customers.

●Working with product managers to generate new, improved, or unique solutions and embrace new ideas to sustain and/or expand our organization, focusing on continuous improvement as well as new innovations, including deliverables and release deadlines.

●Lead all agile ceremonies including, sprint planning, sprint demo and retrospective meetings to facilitate teams to increase creativity, commitment and encourage team collaboration.

●Participate in overall program or project planning and ensure cross team dependencies are well understood and managed.

●Facilitating getting the work done without coercion, assigning, or dictating the work

●Facilitating discussion, decision making, and conflict resolution, while guiding the team on how to get the most out of self-organization.

●Work with Product Owner, development, business, and architecture teams to capture new requirements, create user stories, acceptance criteria, ensure backlog is kept up to date, prioritized and optimized regularly.

International Rescue Committee, Buea Cameroon January 2011 – February 2015

Project Manager

●Worked with project manager and transition teams to implement training and integrated legacy systems with new systems and processes.

●Effectively communicated project scope, schedule, and budget with both customers and contractors.

●Saved 20% in costs by establishing and cultivating vendor relations to resolve site issues.

●Schedule and project performance while supervising tasks from initiation through completion.

●Checked project compliance and reviewed contractor scope, materials, and pricing take-off for competitive bidding.

●Evaluated product and process disadvantages and suggested solutions, including changes to processes, products, or quality standards where warranted.

Education

●The University of Buea - Cameroon

●Bachelor’s Degree in Banking and Finance, 2011

Certification

●Certified SAFe 5.1 Scrum Master (SSM)

●Professional Certified Scrum Master (PSM1)

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