Demeatrice M Jordan

Addis, La

adyaq8@r.postjobfree.com • 225-***-****

Professional Objective

Dedicated and focused professional with extensive knowledge of state operations and systems; conducting research and supporting colleagues and clients in these efforts. I am a natural, team oriented individual with a determined work ethic. I seek to complete projects and task efficiently. I am a well-rounded individual, whose experience reflects an ability to learn, perform, and execute at a high level.

Key Qualifications

•Scheduling

•Written, Verbal & Interpersonal Communication

•MS Office

•Professionalism

•Multitasking

•Data Entry

•Patient Check In

•Reliability

Work Experience

Medical Receptionist Oct 2020 – April 2023

Anointed Family Medicine, LLC

•Greeted patients and ensured they were comfortable while waiting.

•Made follow up appointments for patients using the computerized customer management system.

•Answered the phone, updated appointments, and forwarded calls to the medical staff.

•Followed up in email with patient queries.

•Organized and maintained the front-desk filing system.

•Followed detailed procedural guidelines in completing well-defined duties

•Processed routine paperwork and/or entered data into a department log or database in the servicing of a client

•Prepared, indexed, and scanned documents into imaging system; ensured quality of scanned images

•Prepared requisitions for the purchase of supplies; entered information into an automated system

•Received, stored, and distributed supplies; maintained inventory

•Collected and prepared for processing time and attendance sheets for department or office

•Maintained department records system, including filing and retrieving documents, researching files, etc.

•Served as clerical assistant to physicians and nurses; maintained appointment schedules, prepared travel, issued directives to others on their behalf, and provided assistance to the manager with administrative matters

Armed Security Officer April 2019 - Present

Allied Universal Security Services

•Provided customer service to clients by carrying out safety and security procedures, site specific policies and when appropriate, emergency response activities

•Perform scale house (weigh master) duties as needed. Requires reliable personal transportation to offsite locations on short notice

•Conduct spot inspections / audits to ensure DOT compliance to minimize risk

•Responded to incidents and critical incidents

•Conducted regular and random patrols around the business and perimeter.

Correctional Sergeant October 2010 -January 2014

Louisiana Correctional Institute for Women

•Supervised offenders assigned to a dormitory or cell block maintaining office, establishing counts, supervising cleaning crews, and monitoring all inmate activities.

•Served as a control center officer by coordinating and monitoring inmate movements, institutional counts, emergency responses, and all radio and telephone communications.

•Served as a perimeter security officer, including tower guard (generally armed and authorized to shoot to wound in certain situations).

•Served as mailroom officer by searching for contraband and maintaining records of inmate property received through the mails.

•Supervised offenders and visitors in an authorized visiting area.

•Served as a sally port or gate officer; inspecting vehicles and scrutinizing visitors entering and exiting the institution grounds.

•Served as an armory officer by securing, accounting for disbursements, and maintaining all institutional firearms.

•Serves as a security supervisor in a specialized work area, i.e., maintenance, medical, warehouse.

•Served as a security officer in an offender canteen area.

•Conducted shakedowns for contraband material either individually or as part of a specialized team.

•Supervised offenders in recreation activities.

•Provided security for offenders engaged in treatment activities.

•Served as a member of a chase team charged with apprehending escapees from the institution, or as a member of a tactical team charged with carrying out special security assignments.

•Provided written reports as mandated by institutional and departmental regulations and submitted same to supervisors.

•Used force, as required, to restrain inmates, enforced institutional rules, prevented escapes, or in other situations consistent with department regulations.

Ward Clerk January 2009 - September 2010

The Retirement Center

•Processed scheduled appointments and payments for patients

•Scheduled doctor consultations, replied to basic queries from patients, and monitored the calls to the center

•Maintained patient records, which involved recording a patient's diagnosis and vitals

•Ensured medical records, lab reports and patient information was available for medical staff, physicians and other healthcare providers

Administrative Coordinator I & Il October 2005 September 2010

Earl K Long

•Performed a variety of clerical duties that required independent judgment to accomplish in support of the staff members and/or operations of an organizational unit or program

•Followed detailed procedural guidelines in completing well-defined duties

•Processed routine paperwork and/or entered data into a department log or database in the servicing of a client

•Prepared, indexed, and scanned documents into imaging system; ensured quality of scanned images

•Prepared requisitions for the purchase of supplies; entered information into an automated system

•Received, stored, and distributed supplies; maintained inventory

•Collected and prepared for processing time and attendance sheets for department or office

•Maintained department records system, including filing and retrieving documents, researching files, etc

•Served as clerical assistant to physicians and nurses; maintained appointment schedules, prepared travel, issued directives to others on their behalf, and provided assistance to the manager with administrative matters as receptionist for the assigned work unit

Mail Processor November 2006 - October 2008

Blue Cross Blue Shield

•Prepared outgoing mail for delivery by mail carriers

•Operated machinery to process and cancel orders

•Weighed letters and packages to determine what postage they need

•Created shipping labels for outgoing packages

•Moved heavy or oversized packages using forklifts and other equipment

•Used scanning equipment to gather information about a package

•Performed general maintenance on sorting machines

•Assisted clerks with helping customers when necessary

Data Entry Clerk January 2006 - November 2006

Department of Education

•Provided production services to client operations by performing administrative tasks such as data-entry, document processing and scanning

•Received documents from both electronic and hard copy form for accurate processing

•Processed documents by following internal processes and identifying any gaps in required information

•Identified documents that are used to create a database of information

•Provided great customer service

Education

High School Diploma August 1994

White Castle High School High School

References

Katrina Johnson 225-***-**** /adyaq8@r.postjobfree.com

Shirley Jones 225-***-**** / adyaq8@r.postjobfree.com

Shantress Bell 504-***-**** / adyaq8@r.postjobfree.com

Gilda Starks 225-***-**** / adyaq8@r.postjobfree.com

Michelle Bourge 225-***-**** / adyaq8@r.postjobfree.com

Stacy Tull 225-***-**** / adyaq8@r.postjobfree.com

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