Curriculum Vitae

Ayabulela Zinzi Kwetana

ID no: 000***-****-***

Home Address: *** ** ****

** **** ********

** ********* ******

Bellville

Cape Town

7530

Cellphone no: +27-068-***-****

Qualifications

2017 National Senior Certificate

Cofimvaba Senior Secondary School

Certificate

2016 Boxer Youth Leadership Programme

Skills

Interpersonal skills:

• Excellent writing and verbal communication skills

• Critical thinker

• Ability to follow instructions, take action and complete tasks

• Willingness to learn and develop as a professional

• The capacity to take ownership and responsibility of tasks

• Ability to work well under high pressure environment

• Team Orientated

• Quality Orientated

• Output-driven

• Time management skills

Technical & Computer Skills:

• Skilled in Microsoft Word, PowerPoint, Access, Outlook

• Good calculating skills

• Social media management skills

Communication Skills:

• English,

• IsiZhosa,

Capable of different levels of communication (face-to-face, telephone, emails and social media) Work Experiences

2021 May – Present Cashier

Woolworths – V&A Waterftont

Key duties:

• Managed transactions with customers using cash registers

• Scanned goods and ensuring that accurate pricing

• Collected payments in cash and credit

• Answered customer questions about products or services

• Issued receipts, refunds, change and tickets

• Redeemed stamps and coupons

• Cross-selling products and introduced new ones

• Resolved customer complaints, guided customers and provide relevant information

• Work as a team to meet store sales goals

• Maintained clean and tidy checkout areas

• Tracked transactions on balance sheets and reported any discrepancies

• Stayed up to date regarding merchandise promotions, advertisements and product information

2019 March – 2021 April.

Cashier

Dischem-Pharmacy – Somerset West

Key duties:

• Carried out and manage Dis-Chem 5 star communication principles

• Responsible for cash flow

• Ensured all line voids and price changes were approved and signed off by the supervisor

• Exchanged merchandise for customers and accepted returned goods by customers when authorised to do so

• Transacted purchases – received and processed all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem

• Processed all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)

• Ensured that cash is placed in drop safe according to Dis-Chem’s SOPs

• Ensured that usage of my personal code and password is restricted to only to me; is safe, and is changed regularly

• Ensured that all outgoing stock/items/scripts are scanned and paid for

• Ensured that all money is strictly kept safe and secure inside the till

• Handled daily takings confidentially, and only discussed with management

• Addressed queries regarding store merchandise

• Adhered to Dis-Chem’s security policies and procedures

References:

Available upon request

Contact this candidate