ALICE MEYER

Phone: 301-***-**** Email: adyap8@r.postjobfree.com

Highly organized and detail-oriented professional with a proven track record in leading and managing various administrative processes. Skilled in coordinating committee meetings, compiling and reporting data, and developing policies and procedures. Adept at administering surveys, auditing files, and serving as a resource for executive-level staff. Experienced in providing board support, attending meetings, and facilitating board development. Strong communication and interpersonal skills committed to delivering exceptional support and contributing to organizational success.

●Relationship building

●Project Management

●Communication

●Training and Instruction

●Evaluation and Feedback

●Collaboration and Teamwork

●Sales and Marketing

●Social Media Platforms Algorithms

●Data Analytics

PROFESSIONAL EXPERIENCE

Operations Specialist - Remote

Wild Health, Lexington, KY 09/2022 – 04/2023

Wild Health is a healthcare organization specializing in personalized preventive medicine. They optimize health through advanced practices, diagnostics, and tailored treatment plans.

●Marketed the product to potential patients, business owners, CrossFit affiliates, and physicians to generate interest and attract new clients.

●Managed patient scheduling, ensuring coverage and time-off requests, and conducted daily meetings related to patient charts and sharing company news.

●Handled referrals, including receiving inquiries via phone calls, emails, or messages, providing necessary information to potential patients, and facilitating their onboarding with assigned health coaches and physicians.

●Managed social media platforms (Instagram, Facebook, Discord, Twitter), responding to messages and comments on Instagram/Facebook/Twitter to maintain engagement, organizing health challenges, and sharing interactive content on Discord.

●Conducted sales and marketing activities targeting influencers and podcast advertisers to expand reach and acquire new clients.

●Developed tracking systems and patient materials, such as creating a spreadsheet to track patients' initial appointments for Care Coordinators.

●Designed a comprehensive and interactive welcome email template for patient onboarding.

●Served as an event coordinator for off-site leadership meetings, handling arrangements for hotels, flights, creating meeting agendas, managing food arrangements, and overseeing the overall budget for quarterly executive staff meetings.

●Wrote policies and procedures to ensure smooth operation and created a procedure manual covering areas like ordering lab tests, specialty testing, and customer service protocols.

●Trained and onboarded new Care Coordinators, providing a clear understanding of job duties.

●Conducted training sessions for existing employees on new areas of the patient software.

Care Coordinator Clinical Liaison - Remote

Wild Health, Lexington, KY 09/2021 – 09/2022

●Answered and directed patient phone inquiries regarding the program or their memberships, addressing questions, concerns, or complaints regarding the services provided.

●Organized and onboarded new patient sign-ups by guiding them through the registration process and ensuring a smooth transition into our program.

●Completed orders for lab tests, x-rays, and physical therapy referrals on behalf of patients and physicians’ post-appointment.

●Managed a designated group of Health Coaches and physicians, overseeing their schedules, patient assignments and coordinating their efforts to provide effective healthcare services.

●Handled emergency calls from patients requiring immediate medical attention or referral to the Emergency Room, ensuring timely and appropriate responses.

●Served as a liaison between Care Coordinators and Operations, acting as a bridge between the clinical and operational aspects of the organization.

●Attended Product/IT meetings, advocating for the needs and preferences of the Care Coordinators to enhance the patient’s experience.

●Communicated changes and updates in the app or patient portal through weekly emails and provided training to staff on these changes.

Respiratory Therapist

Pulmonary and Sleep of Tampa Bay, Tampa, FL 06/2020 – 06/2021

Pulmonary and Sleep of Tampa Bay specializes in diagnosing and treating lung and sleep disorders. They offer comprehensive evaluations, treatments, and management for respiratory and sleep-related conditions. Services include pulmonary function testing, sleep studies, sleep apnea management, asthma and COPD treatment, lung cancer screening, and personalized care for improved respiratory health and quality of sleep.

●Conduct comprehensive assessments and develop treatment plans for patients' respiratory health.

●Perform diagnostic tests, interpret results, and analyze spirometry, arterial blood gas, and sleep studies.

●Provide patient pulmonary testing, generate reports, and aid diagnosis and treatment.

●Administer respiratory therapies treatments for oxygen therapy, nebulizer treatments, and bronchial hygiene.

●Monitor patients during procedures and treatments, prioritizing their safety and comfort.

●Respond promptly to patient emergencies, ensuring proper monitoring and taking appropriate actions.

●Educate patients and families on respiratory conditions and self-care techniques.

●Collaborate with physicians and healthcare professionals to modify treatment plans based on patient needs.

●Assist in the setup monitoring of respiratory equipment, such as ventilators, CPAP machines, and oxygen concentrators.

●Order and manage supplies, test gases, and ensure smooth operation.

●Prepare for accreditation processes, ensuring compliance with industry standards and regulations.

●Maintain accurate and up-to-date patient documentation, including assessments, treatments, and progress in medical records.

●Contribute to multidisciplinary healthcare teams, improving patient outcomes through comprehensive care.

Respiratory Therapist (PRN)

Advent Health Connerton - Long Term Acute Care, Land O’ Lakes, FL 10/2018 – 06/2020

Advent Health Connerton - Long Term Acute Care specializes in comprehensive care for long-term acute needs. Their dedicated team delivers high-quality medical services to patients requiring extended hospitalization, managing complex conditions with advanced technology and evidence-based practices for optimal outcomes.

●Delivered emergency care to patients in critical situations, ensuring prompt and appropriate interventions.

●Provided care and treatment to critically ill patients using various ventilation methods and intubation techniques.

●Managed tracheostomy patients and those requiring long-term ventilation support.

●Performed respiratory assessments, including measuring lung function, and analyzing blood gas levels.

●Administered medications and respiratory therapies as prescribed by physicians.

●Monitored and adjusted mechanical ventilation settings to optimize patient outcomes.

●Collaborated with the healthcare team to develop and implement individualized care plans.

●Participated in multidisciplinary rounds and provided recommendations for respiratory care.

●Documented and maintained accurate patient records, including treatment plans and progress notes.

●Trained and educated new employees and students in respiratory therapy techniques and protocols.

●Stayed current trends and advancements in respiratory therapy practices through continuing education and professional development.

Cardiopulmonary Rehab Respiratory Therapist

Somerset Valley Hospital, Somerset, PA 05/2015 – 06/2018

Somerset Valley Hospital is a trusted healthcare institution that focuses on cardiopulmonary rehabilitation, and its Cardiopulmonary Rehab Respiratory Therapists play a vital role in helping patients regain and maintain optimal respiratory function and quality of life.

●Conducted assessments: Performed comprehensive assessments of patients' cardiopulmonary function, evaluating lung capacity, oxygen levels, and cardiovascular fitness.

●Developed treatment plans: Designed individualized treatment plans for patients based on their cardiac and pulmonary needs, focusing on improving respiratory function and cardiovascular health.

●Administered respiratory therapies: Delivered respiratory therapies such as breathing exercises, inhalation medications, and oxygen therapy to optimize lung function and improve breathing efficiency.

●Monitored during exercise: Monitored patients during exercise sessions, ensuring safety and providing guidance to optimize cardiovascular fitness while managing respiratory limitations.

●Educated patients: Educated patients about their conditions, taught self-management techniques, and guided lifestyle modifications, including exercise, nutrition, and smoking cessation.

●Collaborated with healthcare professionals: Collaborated with physicians, nurses, and other healthcare professionals to coordinate care, adjust treatment plans, and ensure comprehensive cardiac and pulmonary rehabilitation.

●Tracked progress: Regularly assessed and tracked patients' progress in their cardiopulmonary rehabilitation program, adjusting treatment plans to optimize outcomes.

●Documented and reported: Maintained accurate and up-to-date patient records, documented treatment plans, progress notes, and outcomes to support continuity of care and quality assurance.

●Provided emotional support: Offered emotional support and encouragement to patients, helping them cope with the challenges associated with cardiac and pulmonary conditions.

●Stayed updated: Continuously stayed informed about the latest advancements and research in cardiopulmonary rehabilitation to provide evidence-based care and incorporate new techniques into practice.

●Marketed and attracted patients to the Cardiopulmonary facility.

●Approved patients' insurance and contacted insurance regarding benefits.

●Analyzed paperwork and charting according to national accreditation requirements.

●Served on the Tri-state Board of Cardiopulmonary Rehab.

Respiratory Therapist

Univ of Maryland Medical R Adams Cowley Shock Trauma Center(s), Baltimore, MD 04/2011 – 05/2015

The University of Maryland Medical R Adams Cowley Shock Trauma Center in Baltimore, MD, is a renowned leading facility specializing in trauma care. They provide exceptional emergency services and treatment to critically ill patients, handling complex cases with advanced technology and skilled healthcare professionals, making a life-saving impact in the community.

●Provided critical care to patients using various ventilation methods and techniques.

●Delivered emergency care in a trauma setting, ensuring prompt interventions for stabilization.

●Managed tracheostomy and long-term ventilated patients, optimizing their respiratory support.

●Provided specialized care to patients undergoing Extracorporeal Membrane Oxygenation (ECMO).

●Trained and mentored new employees and students in respiratory therapy techniques and protocols.

●Collaborated with a multidisciplinary team to develop and implement individualized care plans.

●Conducted assessments and monitored patients' respiratory function, adjusting treatment plans as needed.

●Documented patient records accurately, including treatment plans and progress notes.

●Participated in continuing education to stay updated on the latest advancements in respiratory therapy practices.

●Contributed to providing quality care and support in a renowned trauma center environment.

EDUCATION

●Allegany College of Maryland – Associate of Science – Respiratory Care

●Grand Canyon University – Bachelor of Science – Healthcare Administration - in progress

CERTIFICATIONS

●Institute of Integrative Medicine – Certified Health Coach

ACHIEVEMENTS

●Awarded 2011 Critical Care Clinician of the Year

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