Restaurant Manager Sales

PARTHIBAN DHANDAPANI

Jeddah, Kingdom of Saudi Arabia

Mob: +966-*********

Email: ************@*******.***

Objective:

A proactive self-starter holding over 14 years of rich experience in Retail & Hospitality, who can drive profitable growth through enterprising initiatives. Parthiban is more than able to raise the profile, influence and reputation of a company throughout a designated area. I am an expert at fostering a positive team-orientated environment with a healthy competitive spirit that will ensure the sharing of best practices and the achievement of company-set goals. Academic Profile:

MBA in Tourism and Hospitality Management – Annamalai University B.sc Computer Science – Annamalai University, Chidambaram. Diploma in Hotel Management & Catering Technology- Soorya Institute of Hotel Management & Catering Technology, Chennai.

Professional Experience:

Organization Designation From To

Tim Hortons – Coffee & Bake Shop, KSA Area Sales Manager Oct - 2021 Till date Tim Hortons – Coffee & Bake Shop, KSA Restaurant Manager Oct - 2016 Sep - 2021 Domino’s Pizza (Jubilant food works) Restaurant Manager April - 2016 Sep- 2016 Taj Mahal Group of Restaurant-Dubai, U.A. E Restaurant Manager Feb - 2015 Feb- 2016 Southern Fried Chicken - Dubai, U.A. E Restaurant Manager Jan - 2013 Jan - 2015 K.F.C. (Hyson Restaurant P.Ltd.), Chennai

Shift Manager & Assistant

store Manager

Aug - 2010 Dec - 2012

Job Nature – Area Sales Manager Tim Hortons Coffee & Bake Shop, Saudi Arabia.

Evaluated production levels, quality standards, and maintenance actions to identify and address operational problems and maintain targets

Charge for 19 stores In Jeddah

Managed inventory and reduced shrinkage by .5 % through detailed monitoring of daily operations and stock

Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals

Reduced turnover 2 % by enhancing training, motivation and engagement strategies with all employees

Supervised 13 location managers and managed, assets, maintaining contractual, compliance and reporting requirements for all areas and assets

Increased profits through effective sales training, troubleshooting P&L areas and training new managers on web-based collecting systems and key sales tactics

Resolved conflicts promptly to promote a positive environment for customers

Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels

Job Nature –Store Manager Tim Hortons Coffee & Bake Shop, Saudi Arabia.

Setting goals for the work group, developing organizational capability, and modelling how we work together.

Manages with integrity, honesty and knowledge that promote the culture, values and mission of Tim Hortons.

Ensures that proper staffing levels are maintained so that the high Tim Horton’s standards, measured through the Always Fresh Evaluation Report, are maintained through all day parts.

Uses all operational tools to plan for and achieve operational excellence in the store. Tools include Automated Labour Scheduling, Monthly Sales Report, Quarterly Business Review, cash management and inventory management.

Utilizes management information tools and analyses financial reports to identify and address trends and issues in store performance.

Recognizes and reinforces individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.

Job Nature – Taj Mahal Group of Restaurant, Dubai

Responsibilities includes for entire Restaurant operation excellence based on customer, People, sales and profit.

Ensure that the restaurant operates efficiently and effectively within the Company’s SOP.

Maintain a working knowledge of all recipes, products and production procedures.

Responsible to meet or exceed budgeted sales and profit goals.

Preparing reports like P&l, Per lakh consumption, Menu mix, Fact sheet

Recruitment & Training the staffs.

Controlling of food cost for the outlet and making profit to the company.

Ensure all reports, documentation, and other information required by support office departments are Submitted in a timely and accurate manner. Job Nature – Southern Fried Chicken, Dubai

Ensures quality service and products are executed properly to maximize customer satisfaction.

Coaches team members on methods to improve service/quality during shifts.

Drives customer mania by role modelling during the shift.

Ensures safety & security procedures are followed in the store and coaches’ team on them same

Ensure WOW experience to every customer by serving perfect products.

Effectively forecasts restaurant needs and determines scheduling for the week with Supervisor.

Demonstrates excellence by following Cost of Sales, Cost of Labour and semi-variable standards.

Job Nature – K.F.C, Chennai

To be maintain the standard recipe, quantity and quality of food.

Developed the Team Training and Ensured that the Team Productivity.

Motivated the Team to achieve the targeted sales as per AOP.

Monitoring the COS, COL and COSV, Increased the MCP.

Achieved the Unit Contribution

Indent, Ordering and Storage of product, effective Projection & Forecasting as per the sales

Focused on Labor Management, Inventory Management and Cash Management

Recognized the Team for best achievements.

Achievements:

Topper in GCC market Rev audit achieving score 98.75%

Achieved 7 Consecutive Gold standards in Rev audit

Topper in Tamil Nadu Market for scoring 99% Product quality in CHAMPS excellence audit.

Recognized by Market Manager for scoring 97% in CHAMPS excellence review audit.

Recognized by Ops Manager for scoring 100% in CHAMPS Management system (Customer Experience- Consecutive 8 CMS score 100%)

Recognized by Vice President for Best Employee award in 2008,2009 & 2010.

Recognized by “SFC GROUP C.E.O” for Best Manager award in 2014.

Recognized by Country Manager & C.E.O for the best performer in Rev audit & Sales Big Achievement:

WON SILVER AWARD in the Tim’s Cup Challenge event held at Dubai on 26th Oct 2019.

WON ASIAN COUNTRY FASTEST COOK INDIVIDUAL AWARDS in the KFC CHAMPS Challenge Indian Subcontinent event held at New Delhi on 20th April 2010

WON SILVER MEDAL TEAM AWARD at KFC CHAMPS Challenge Indian Subcontinent event held at New Delhi on 20th April 2010. Personal Profile:

Date of Birth : 15th April 1990

Sex : Male

Marital Status : Married

Father’s Name : Dhandapani

Nationality : Indian

Religion : Hindu

Languages Known : English, Tamil, Hindi & Malayalam Height : 162 cm

Hobbies : Playing cricket & Reading books

Passport Number : T9557512

Date of Issue – 13/07/2021

Date of Expiry – 12/07/2031

Place of Issue – JEDDAH

Valid Car license : Expiry 31/03/2026

Declaration:

I hereby above-furnished above furnished details are true to the best of my knowledge and belief.

Place:

Date:

(PARTHIBANDHANDAPANI)

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