Alixx Morgan Cole

Long Beach, CA *****

adyall@r.postjobfree.com

+1-657-***-****

I'm a determined and hardworking 29year old, who is ready to get back to work! I like to think of myself as someone who is not only an ambitious go-getter, but as someone who is teachable and always ready to learn something new. I'm an honest, punctual, and reliable employee that has worked in customer service for many years. I have a ton of experience working in fast paced environments which have not only solidified the fact that I am comfortable when it comes to whatever type of working environment I'm thrown into, but I've also gained the confidence needed in order to excel in these types of situations. Although I am looking into both part-time/ full time positions, and would appreciate either one, it would be exciting if I found a company who was offering a position in which I would get the opportunity to grow within, and possibly get the chance to add some new skills to my already growing skill set! I look forward to an opportunity to get to show just how willing I am to work hard and am excited to see what my future holds.

Authorized to work in the US for any employer

Work Experience

Special Event Server

Royalty Staffing

November 2021 to Present

• Serves patrons with food and beverages in a positive and friendly manner

• Provides information to help food and beverage selections

• Presents ordered choices in a prompt and efficient manner.

• Maintains dining ambiance with an enthusiastic attitude Delivery Driver / Personal Shopper

Shipt / Instacart / GoPuff - Orange County, CA

February 2021 to Present

• Responsible for driving and transporting packages or other goods from companies facility/ warehouse/ mail area, to the customers front door.

• I use a mobile device to access the app where I am able to select jobs, connect with the customer, and update them whenever need be

• work under a strictly timed route

• Basic duties include, but are not limited to loading goods, using navigational tools to arrive at the correct address in order to correctly deliver parcels to customer Event Server

Rollin Hero Staffing and Event Rentals - Anahiem, CA June 2022 to December 2022

• I work for special events such as weddings, anniversaries, company dinners, etc.

• Responsibilities consist of setting up the event, serving the party, and then the break down of the event

• Need to have a good eye for detail

• Handle parties that have anywhere from 20 to 300 guests

• Serve the meals, check in on the guests for refills, pre-bussing anything that may need to be cleaned up FedEx Package Handler

FedEx Ground - Anaheim, CA

March 2022 to June 2022

• Sorts packages and sends them to be stacked on pallets

• Responsible for the loading as well as the unloading of the 18ft. trailers(top&bottom sections)

• Adheres to all warehouse safety guidelines

• Makes sure all packages are properly packed and loaded Mover / Tech

Penn Corporate Relocation Services - Anaheim, CA

January 2022 to May 2022

• Penn serves the banking, legal, and healthcare industries

• They relocate libraries, file rooms, servers, and desktops, as well as offers installation services for network equipment

Grocery Clerk

Ralphs - Huntington Beach, CA

March 2020 to August 2020

• Maintain inventory record

• Stock supplies or merchandise

• Ensure the store is clean as well as collect all carts in parking lot

• Bag the customers groceries once they are properly rang up by the cashier Server / Cocktail Server/ Cashier/ Busser / Food Runner / Food Expo Harborside Restaurant and Grand Ballroom - Newport Beach, CA May 2018 to July 2020

• Greet customers and assist with seating arrangements

• Take drink, food, and desert orders all at the appropriate time

• Check the kitchen more often then not to ensure that you are serving the guests meals as they arrive in the window

• Check-in on tables to ensure all refills are handled and all dirty glassware/silverware is picked up from table

• Properly cash out the guests with the form of payment they present to you Cocktail Server / Server / Cashier / Busser

Buffalo Wild Wings - Buena Park, CA

August 2015 to January 2018

• Excellent customer service

• Basic math

• Great verbal communication

• High energy

• Persistence

• Resolve conflict / Teamwork

Education

Associate's degree in Sociology / Psychology

Cypress College

November 2016 to July 2026

Certified Medical Assistant in Medical Assisting

American Career College-Anaheim - Anaheim, CA

October 2017 to November 2022

High school diploma

John F. Kennedy high school - La Palma, CA

August 2008 to July 2011

Certifications and Licenses

California Food Handler

June 2022 to June 2025

RBS Certificate

Assessments

Work style: Reliability — Proficient

October 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Cleaner fit — Proficient

October 2021

Measures the traits that are important for successful cleaners Full results: Proficient

Administrative assistant/receptionist — Completed

October 2021

Using basic scheduling and organizational skills in an office setting Full results: Completed

Attention to detail — Proficient

March 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Food service: Customer situations — Proficient

November 2022

Identifying and addressing customer needs in a food service setting Full results: Proficient

Customer service — Proficient

October 2021

Identifying and resolving common customer issues

Full results: Proficient

Customer focus & orientation — Proficient

January 2022

Responding to customer situations with sensitivity Full results: Proficient

Front desk agent (hotel) — Familiar

October 2021

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Familiar

Management & leadership skills: Impact & influence — Familiar May 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Familiar

Delivery driver — Familiar

November 2022

Interpreting instructions or signs and solving problems Full results: Familiar

Warehouse safety — Familiar

March 2022

Using safe practices in a warehouse setting

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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