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Administrative Assistant Customer Service

Location:
Bayonne, NJ
Salary:
65k-80k
Posted:
July 13, 2023

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Resume:

* * * * *

Gina Megaly

E-mail: adyakm@r.postjobfree.com

Address: ** **** **** ******, *******, New Jersey Mobile: 551-***-****

Career Objective:

Seeking a position where I can utilize my leadership skills, strategic thinking and previous expertise to contribute to the growth of the company. I am looking for leveraging my strengths in communication, problem solving and decision making skills. Education:

Bachelor of Business Administration English Section, Alexandria University, 2004-2008.

Coursework: Managerial Accounting, Auditing, Marketing research, International Business Management, Strategic Management, Cost Accounting, Insurance, International Economics, Financial Management, Micro and Macro Economics, Marketing Management, and Feasibility Studies.

Work Related Experience:

Assistant Manager & Coordinator, New jersey Spine & Pain (September 2023- Present )

• Answering telephone calls, as well as screening and forwarding call.

• Scheduling and confirming appointments, meetings and events.

• Welcoming and assisting patients in a friendly and profession manner.

• Performing other administrative tasks …

• Provides information to patients by answering questions and requests and allaying fears.

• Answering telephone calls, as well as screening and forwarding call. 2 P a g e

Business Development Manager, Smart Engineering Company General contracting for Buildings, Kuwait, ( January, 2020 – April 2022.)

• Contacting various manufacturers from all over the world to offer being their agent inside Kuwait, selling their products for Middle Eastern Clients.

• Collecting different prices from manufacturers and provide contractors with various quotes and proposals.

• Conducting client presentations to review and finalize the offerings and go through all the procedures for each project.

• Managing internal staff assigning each one’s tasks and reviewing their progress periodically to ensure the completeness and efficiency of the company progress.

• Utilizing virtual meetings to build relationships with new customers . Coordinator& lighting support, Smart Engineering Company General Contracting for Buildings, Kuwait, ( January, 2017 – Dec 2019.)

• Conducting client presentations to review and finalize the offerings and go through all the procedures for each project.

• Managing internal staff assigning each one’s tasks and reviewing their progress periodically to ensure the completeness and efficiency of the company progress.

• Utilizing virtual meetings to build .relationships with new customers .

• Submit expense reports.

• Checking project documents ( Specifications, BOQ, Drawings ) specially for lighting .

• Preparing final BOQ for lighting and checking all manufacturers to choose the correct and suitable lighting fixtures .

• Preparing comparisons between different vendors and different products . 3 P a g e

Administrative Assistant, Kuwait Control Company for electrical contracting

( March 2014 – December 2016.)

• Provide high level administrative support and assistance to the executive director and/or other assigned leadership staff.

• Perform administrative tasks including drafting letters, memos, invoices, reports and other documents for senior staff.

• Distribute incoming and outgoing mail.

• Schedules and attends meetings on behalf of executives, talking notes and recording minutes.

• Perform any additional related duties as assigned by executives.

• Processing purchase orders and liaising with the logistics companies to ensure the timely delivery of ordered products.

• Maintained all administrative functions of sub-consultant contracts throughout the project.

Indoor marketing, World Group Company, Kuwait (January 2010- October 2012)

• Actively sourcing new sales opportunities through cold calling and emailing.

• Maintaining long lasting relationships with existing customers through exceptional after-sales services .

• Advising customers on suitable product selection based on their needs and specifications.

• Setting up face-to-face meetings between potential customers and outside sales representatives.

Computer and linguistic skills:

• Excellent knowledge of both spoken and written English and Arabic.

• Fair understanding of spoken French.

4 P a g e

• Proficient in using Microsoft products including MS Word, MS Excel, and MS PowerPoint.

• Excellent in internet search skills.

Personal skills :

• Excellent verbal and written communication skills.

• Excellent organizational skills and attention to details.

• Exceptional customer service skills.

• Excellent time management skills with proven ability to meet deadlines.

• Ability to function well in a high- paced and at times stressful environment. Courses

ICDL (International Computer Driving License):

• Basic concept of information technology

• Using the computer and managing files

• Word processing

• Spreadsheets

• Database / filing systems

• Presentation

• Information and communication

Further information is referenced upon request.



Contact this candidate