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Customer Service High School

Location:
Harare, Zimbabwe
Posted:
July 13, 2023

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Resume:

Dean Ramsey

* ***** ********, *******, ******, Zimbabwe

+263********* / adyakj@r.postjobfree.com

Objective

Energetic Caregiver with one year of experience providing comprehensive support and care to patients. Committed to increasing treatment knowledge through hands-on learning for professional development. Skillful in solving complex problems and staying calm in emergency situations. Expertise in child caregiving and geriatric care. Complies with healthcare guidelines, policies and standards and reports patient information and observations to plan and guide nursing care. Maintains safe and clean environment using approved infection control practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Key Qualifications

Wide experience in providing care and comfort to the elderly.

Excellent grasp of basic caregiving procedures

Good ability to maintain all relevant safety standards.

Strong knowledge of private facility caregiving practices

Superior ability to work independently.

Outstanding skills in coordinating with other professional staff

Great skills in identifying potentially unsafe conditions and situations.

Sound basic housekeeping abilities, including cleaning, cooking and laundry.

Education

Nurse Aid Certificate 2022

Zimbabwe Red Cross Society

Level 6 Health and Social care Management 2022

Care Academy UK

Ordinary level 2014

Prince Edward Boys High School

Advanced Level 2016

Prince Edward Boys High School

Work Experience

March 2022 – Date: Health Care Assistant: BMC hospital

Employment Overview: Delivering support to patients with accessing the hospital’s facilities as well as supporting the hospital doctors with attending to patients.

Contracted to provide care for chronic elderly patients with various conditions including cancer, dementia, hypertension, and diabetes.

Providing palliative care and ensured comfort levels were maintained for patients.

Providing extra pillows and blankets when required and ensuring sanitary conditions are maintained through regular laundering of bed linen and personal clothes.

Administering prescribed medications under the leadership and guidance of nurses.

Assisting with maintaining daily routine including bathing, dressing, feeding and medication administration.

Assisting other qualified staff and volunteers when they carried out community service programs such as distributing medical packages for the diabetic and HIV positive clients.

Moving and handling bed bound patients to reduce the incidence of bed and pressure sores.

November 2022 – Date: Healthcare Assistant: Mount Sinai Medical Centre

Employment Overview: Delivering support to patients with accessing the surgery’s facilities as well as supporting the practice doctors with attending to patient.

Contracted to provide care for chronic elderly patients with various conditions including cancer, dementia, hypertension, and diabetes.

Providing palliative care and ensured comfort levels were maintained for patients.

Providing extra pillows and blankets when required and ensuring sanitary conditions are maintained through regular laundering of bed linen and personal clothes.

Administering prescribed medications under the leadership and guidance of nurses.

Assisting with maintaining daily routine including bathing, dressing, feeding and medication administration.

Assisting other qualified staff and volunteers when they carried out community service programs such as distributing medical packages for the diabetic and HIV positive clients.

Moving and handling bed bound patients to reduce the incidence of bed and pressure sores.

November 2016 – September 2021: Customer service agent – Africa Bet

Being alert to any potential fraud, underage gambling, or other illegal activity, and taking action to prevent it.

Handling any customer complaints

Training other staff members

Organising work

Betting for clients over the phone and social media

Marketing the shop to potential customers

Overseeing the betting accounts

Additional Information

Valid Passport

Clean driving license

Fully vaccinated for COVID 19

TB Test certificate

English Proficiency (IELTS)

Police Clearance certificate

References Are Available on Request



Contact this candidate