Tina Ruiz

Service Associate

Modesto, CA *****

adyajv@r.postjobfree.com

+1-209-***-****

I have 27 years' experience in office management; which includes accounting, commercial collections, and employee supervision. I can offer if given the opportunity a loyal and trustworthy employee. I have a wide diverse background and can adapt to any work environment and learning capabilities of new programs is always a huge concept and benefit for me. Authorized to work in the US for any employer

Work Experience

Canvassar/ Remote Caller

Street Level Strategy - Modesto, CA

September 2022 to Present

Political Canvasser, from Sept 27, 2022 to Nov 4, 2022 which included daily interaction with the public about candidates for the up coming Nov elections, speaking to random households about what the public knows and doesn't know about the candidates, Nov 14 switched to CalVax team which includes; make calls using hubdialer which randomly selects consumers that are eligible for boosters as well as informing the undecided about Covid boosters and new updated coverage. Scheduling appointments via single or family using up to 5 different portals to find candidates a local booster. Billing and Collections Manager

1st Security and Sound, Modesto - Modesto, CA

April 2018 to June 2018

In charge of billing clients for new alarm installs, service repairs, new additions to system, calling clients with past due accounts, clear billing discrepancies, new contract management, answer and trouble shoot alarm codes

Accounting Payables

Flooring Liquidators, Modesto

May 2017 to November 2017

Accounts Payable and Accounts Receivable

Verify approval on all maintained invoices and check request, weekly open purchase order report, discrepancies on invoices would have to be checked with purchasing department, invoices per branch coding, prepare and process checks, process and enter 200-300 invoices per week, spoke with customers and vendors to go over past due invoices, reconciles vendor statements, journal entries, general ledger, Ability to process and follow-up on rush items, Maintains account payable files, Special projects as assigned, subcontractor payroll, vehicle maintenance and ownership logs, monthly petty cash on all 19 branch's, daily CPR (customer Payment Report) calculations, collections for AR, process payments through AR to apply to correct accounts, daily mail drop off, order special products for maintained department supplies, special orders through print time for new employee uniforms. Payroll, logistics, Office Clerk

American Recycling, Ceres

March 2016 to September 2016

Answered phones, constant contact with customers for follow up on billing discrepancies and new services, payroll using paychex by phone, AP and AR, filing, dispatch input, scale house, cashier for daily door trade customers, booked loads with transportation companies, Invoicing of loads shipped Accounts Payable Clerk

Industrial Electrical Co

July 2015 to December 2015

Verify approval on all invoices and check request, purchase order to invoice match up, any discrepancies on invoices would have to be checked with purchasing department, resale tax verify, lien processing, coding invoices, prepare and process checks for multi companies and software matchup, Able to match up and process and enter 200-300 invoices per week, spoke with customers and vendors to go over past due invoices, reconciles vendor statements, Ability to process and follow-up on rush items, Maintains account payable files, Special projects as assigned, back up payroll using paychex, quick books for small business, daily deposits, in process of ADP training IMPORTING/ PURCHASING/ CUSTOMER SERVICE

Royal Summit Packaging, Modesto

March 2015 to April 2015

Commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.

Coordinate with customers on new designs concepts. Modify or revise designs to meet customer needs or production limitations. Purchasing product overseas per customer on finalized product, importing goods, customer follow-up on reorders,

Production timing on packing and shipping out goods per customer order, and scheduling of production to run projects simultaneously to meet customer demand, use of peachtree for purchase sales and purchase orders, collection of past due accounts, collected deposits on newly designed products and contracts, paychex, quick books use of leftover transitions into peachtree PURCHASING ASSISTANT/ INVENTORY DATA ENTRY

Barbosa Cabinets, Tracy - Tracy, CA

August 2014 to March 2015

Inventory entry, FIFO, purchase order entry and match up, heavy use of filemaker pro and excel spreadsheets, order pull as backup, daily ordering for customer service, knowledge of laminates and plywood, weekly inventory of hardwood counts, knowledge of cabinet accessories and builds, inventory count done on a daily basis and monthly inventory counts, consignee product's stock check, daily purchasing of all accessories for cabinets

Logistics Coordinator

Alco Iron and Metals - San Leandro, CA

June 2008 to January 2012

San Leandro

6/8/2008 - 1/12/2012

ACCOUNTING AND OVERSEAS EXPORT/ PAYABLES AND PURCHASING Answered phones, posted daily receivables, setup new vendors, updated weight scale certifications for all locations and new employee add on, commercial collections, credit and worked with liens, new sales metal contracts, invoiced daily shipments, heavy use of excel, port of Oakland direct contact, assisted HR department, handled settlements of purchased material, emailed pictures of purchased products to buyer, tracked containers for buyers, allocation of all yard materials, purchased supplies for office, income and expense report for President's personal accounts and construction, vessel booking and coordination of material purchased, payroll calculations and data entry, sales and inventory data entry, customer complaints on billing or answering questions, daily accounts payable including posting manual checks at appropriately 200 per day, payable reports to Pres, match up and payout payables, issue credit memos, sage pro, correspondence letters for new application AR&AP / PURCHASING / SALES REP

American Natural & Organic Spices, Union City - Union City, CA April 2007 to November 2007

Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solution, create new Invoices, received and applied payments from customer, answered & screened phone calls, contacted current customers for re order of spices, office supplies, purchase orders, collections on past due accounts, handled orders from So. California merchandisers, helped design new product labels, supervised over 4 merchandisers, delivered and maintained our spice rack, FIFO method used for restock, sales representative, installation, payroll and data entry scheduling for all merchandisers, freshbooks, quick books, implemented and setup new accounting system "NetSuite" ADMINISTRATIVE ASSISTANT

Birchfield Property Management, Hayward

October 1996 to March 2007

Greeted prospective clients and tenants. Processed applications for prospective tenants. Handle customer inquiries, complaints, and payment extension service requests for general repairs. Follow up after repairs are completed to make sure tenant/customer was satisfied with work completed, Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions, Answered phones, daily filing, follow up on service requests, assisted accounting department, rental agreement preparations, rent collections, credit, entered in rent received into appropriate trust accounts, accounts payable, advertised rental property available, scheduled unit turnovers, assisted broker, rental unit inspections, worked with City of Hayward on inspection program, served 3-day notices, processed paperwork for evictions, correspondence letters to tenants, daily bank deposits into appropriate trust accounts, interviewed on-site managers, supervised on-site managers, payroll and data entry using ADP software, quick books, yardi and ordered office supplies, hiring and managing of employees, Education

Bachelor's in Transportation and Logistics

American Public University System - Charles Town, WV October 2018 to Present

Associate Degree in Accounting in Accounting

Santa Barbara Business College

August 1996

Skills

• ACCOUNTING (10+ years)

• QUICKBOOKS (10+ years)

• DATA ENTRY (10+ years)

• ADP (10+ years)

• CODING (Less than 1 year)

• Excel

• Computer Literacy

• Microsoft Word

• Microsoft Office

• Powerpoint

• Receptionist

• MS Office

• training

• Marketing

• Inventory Control

• Clerical Experience

• Customer Service

• Basic Math

• Supervising Experience

• Bookkeeping

• English

• Organizational Skills

• Payroll

• Human Resources

• Accounts Payable

• Administrative Experience

• Supply chain

• Microsoft Excel

• Freight

• Communication skills

• Logistics

• Manufacturing

• ERP systems

• SAP

• SAP ERP

• Employee relations

• Warehouse supervisor experience

• Analysis skills

• Accounting software

• Purchasing

• Warehouse experience

• Computer skills

• Warehouse management

• Leadership

• Sage

• Freshbooks

• Office Management

• Order Entry

• Journal Entries

• General Ledger Accounting

• Shipping & receiving

Assessments

Customer Service Skills — Highly Proficient

September 2019

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Highly Proficient

Conscientiousness — Highly Proficient

December 2018

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

November 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Administrative assistant/receptionist — Proficient September 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Retail customer service — Familiar

May 2022

Responding to customer situations in a retail setting Full results: Familiar

Work style: Reliability — Proficient

May 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Bookkeeping — Proficient

May 2022

Calculating and determining the accuracy of financial data Full results: Proficient

Bookkeeping — Proficient

May 2022

Calculating and determining the accuracy of financial data Full results: Proficient

Customer service — Proficient

May 2022

Identifying and resolving common customer issues

Full results: Proficient

Principles of accounting — Highly Proficient

May 2022

Preparing financial records according to federal policies Full results: Highly Proficient

Data entry: Attention to detail — Proficient

September 2022

Maintaining data integrity by detecting errors

Full results: Proficient

Customer service — Proficient

May 2022

Identifying and resolving common customer issues

Full results: Proficient

Attention to detail — Proficient

September 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Spreadsheets with Microsoft Excel — Familiar

September 2022

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Familiar

Work style: Reliability — Proficient

May 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Analyzing data — Completed

January 2022

Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Completed

Customer focus & orientation — Completed

May 2022

Responding to customer situations with sensitivity Full results: Completed

Recruiting — Completed

February 2023

Managing the candidate sourcing and selection process Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS:

Customer service, Data Entry, application processing, UPC coding, label designs, Microsoft office suite, 52 WPM, 10-KEY at 9986, ability to multi-task, Apple Computer, ACCOUNTING PROGRAMS:

Yardi, Freshbooks, QuickBooks, NetSuite, Sage Pro, ADP, FileMaker Pro, Peachtree, ACS Master, American Contractor, Microsoft dynamics, Roll Master

Contact this candidate