Customer Service
Resume:
Peggy Jean Purvis
Ellisville, MS 39437 ***********@*****.***
Dedicated, compassionate, and resilient aspiring Phlebotomist, balancing the responsibilities of single motherhood with an unwavering passion for healthcare. Despite being deaf, I possess excellent communication skills through sign language and written exchanges. Committed to providing top-notch patient care, I am skilled in venipuncture techniques, specimen collection, and maintaining a sterile environment. With a strong attention to detail, I ensure accuracy in sample labeling, documentation specimen collection, and maintaining a sterile environment. Known for my empathy and ability to establish rapport with diverse populations, I am determined to contribute my unwavering work ethic, adaptability, and perseverance to deliver exceptional service in a healthcare setting. WORK EXPERIENCE
8/2022 – Present Customer Service at Grits & Some, Laurel MS
• Process customer payments, invoices, and billing inquiries accurately, utilizing appropriate payment systems and maintaining confidentiality of financial information.
• Stocked service stations
• Managed food preparation and serve equipment
• Cash registers
• Attention to guest needs
8/2021 – 7/2022 Graphic Designer at George’s Sporting Goods, Laurel MS
• Collaborate with clients or team members to understand project requirements and objectives.
• Maintain a strong attention to detail, ensuring accuracy and consistency in all design deliverables.
• Develop creative concepts, illustrations, and visual elements that align with brand guidelines and project specifications.
8/2020 – 8/2021 Stretch Therapist at Massage Envy, Grayson GA.
• Communicate and collaborate with other healthcare professionals, such as physical therapists, chiropractors, and personal trainers, to coordinate care and develop integrated treatment plans for clients with specific needs or conditions.
• Educate clients on proper stretching techniques, breathing techniques, and body.
• Keep thorough and up-to-date records of client assessments, progress, and program modifications while ensuring compliance with privacy regulations. 4/2019 – 3/2020 Customer Service at Central City Tavern, Sugar Hill GA
• Collaborating with restaurant staff: Coordinate with kitchen and bar staff to ensure seamless order fulfillment, communicate special requests or modifications, and maintain smooth operations during peak periods.
• Adhering to health and safety regulations: Follow food safety guidelines, maintain cleanliness standards, and ensure compliance with health and safety regulations to create a safe dining environment.
• Continuously improving customer service: Seek feedback from customers, actively participate in training programs, and stay updated on product knowledge and industry trends to enhance the quality of service provided. EDUCATION
• Pearl River Community College – Certification of Phlebotomist Hattiesburg, MS. 2023
• Georgia Massage Therapy School – Certification of Massage Therapy Suwanee GA. 2020
• Jones Junior Community College – Associates Degree in Liberal Arts Ellisville, MS. 2009 - 2012
• Presbyterian Christian High School – Diploma Hattiesburg, MS. 2007 – 2009 ADDITIONAL SKILLS
• ASL (American Sign Language)
REFERENCES
• Carolina Spikes- 678-***-****
• Peter Weimer – 719-***-****
• Jay Purvis – 601-***-****
• Travis Dingler- 404-***-****
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