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Customer Service Office Assistant

Location:
New Port Richey, FL
Posted:
July 13, 2023

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Resume:

**** ******* ** *******, ** *****

***/***-****/ adyahp@r.postjobfree.com

CARI KALLAS

PROFESSIONAL SUMMARY

10+ years Customer Service & Clerical experience. Strong reputation for achieving high levels of customer satisfaction.

SKILL HIGHLIGHTS

Excellent Customer Service, Multi-task talented, Independent worker, Team player, Detail attentive, Advanced computer skills in many MS based systems

PROFESSIONAL EXPERIENCE

1/2018-Present Pinellas County Schools

Position: LPN

Duties Include: Performs practical nursing duties in providing necessary health assistance and first aid to students. Works with students, parents, and staff in a variety of health functions. Promotes health and wellness in collaboration with the registered nurse in order to improve the learning processes for all students. Work is performed under nursing supervision by a professional registered nurse (RN), and administratively by the school principal. Work is reviewed for compliance with established medical procedures and School Board policies.

3/2017-10/2017 Hygeia Home Care

Position: Lpn/Auditor-Analyst

Duties Included: Review of electronic medical record for insurance guideline compliance and alerted various disciplines to discrepancies found. Managed spreadsheet to make updates on a daily basis.

3/2013- 12/2016 Pinellas County Sheriff’s Office

Position: LPN/Dental Assistant/ Senior Office Assistant Patrol Operations Citations

Duties Included: LPN administered medication to 150 inmate patients per Physician instruction. Monitored vital signs and overall health status.

Medical Division Dental Assistant Assist Dentist for patients with minor surgical procedures. Record patients' medical history, vital statistics and test results in electronic medical record.

Senior Office Assistant Data Entry of Traffic, Boating and DUI Citations. Process through chain any voided citations. Timekeeper for Midnight shift deputies. Various clerical functions. Transcription of physician orders relating to medical record for Inmates housed in the Pinellas County Jail Medical Building. Maintain Medicine Administration Record and provide to Med Nurses. Schedule labs, Xrays and various procedures as ordered by physician. Various clerical duties.

9/2011-6/2012 Yellowbook USA

Position: Media Consultant

Duties Included: Sale of several advertising products to new business owners. Manage current customer accounts to include continuous communication for ad design process via electronic media.

5/2011-9/2011 AllianceCare HomeHealth

Position: Intake Coordinator

Duties Included: Process incoming patient data to verify coverage by various insurance companies and arrange for home health services. Computer file maintenance and daily log updates. Various clerical functions and assistant to Clinical supervisors or Office Manager as needed. Management of supply orders as needed.

11/2008-5/2011 Comprehensive Home HealthCare Palm Harbor, FL

Position: Office Assistant

Duties Included: Coordinate daily/weekly/monthly schedules for various disciplines including Nursing and Therapy for Medicare based clients. Process incoming patient data to verify coverage by Medicare. Manage multiple logs relating to Medicare guidelines and processes. Update changes to schedules based on Plan of Care or physician orders. Various clerical functions including ordering and maintaining office supplies.

12/2004-9/2007 United Healthcare Oldsmar FL

Position: Cash/Billing Analyst

Duties Included: Monitored and Posted payments to monthly invoices using many MS based systems. Create reports advising of outstanding items on suspense.

Employee of the Month Dec 2005

6/2002-12/2004 St Anthony’s Hospital St Petersburg FL

And Bayfront Medical Center St Petersburg, FL

Positions Held during employment: Unit Secretary and Patient Services Representative

Duties Included: Transcribed orders from written physician instruction, answered multi-line phone, insurance verification, and contact with various departments to arrange room assignments and schedule diagnostic exams. Multi line phone, verified insurance and external/ internal department contact for coordination of patient care.

EDUCATION

CPR INSTRUCTOR CERTIFIED BASIC LIFE SUPPORT American Heart Association May 2020

Clinical Solutions 30 Hour IV Certification 1/2017

Rasmussen College Nursing Licensed 9/2016

St Petersburg College AA in Business Degree Completed May 2003

References furnished upon request.



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